Talent.com
Stoiximan
Junior CS AgentStoiximan • Athens, Attica, GR
Junior CS Agent

Junior CS Agent

Stoiximan • Athens, Attica, GR
5 ημέρες πριν
Τύπος θέσης
  • Quick Apply
Περιγραφή θέσης

About us

Stoiximan, founded in 2012, is the leading online sports betting and gaming provider in Greece and Cyprus. The company is dedicated to evolving the gaming experience while ensuring entertainment is safe and responsible, with Responsible Gaming at the core of its mission, supported by strict policies and innovative tools.
Stoiximan maintains a broad sponsorship program, fostering strong ties with sports culture. Partnerships include Olympiacos FC, Olympiacos SFP, PAOK BC, PAOK AC, APOEL, Apollon Limassol, the Legends 2004 team, as well as major competitions such as the Stoiximan Super League, Stoiximan GBL, and the Cyprus League by Stoiximan. The company is also an Official Sponsor of the UEFA Europa League and UEFA Conference League, and supports national teams, Olympic champions, and Greek athletics through its cooperation with SEGAS and the Stoiximan Panhellenic Athletics Championships.

Since inception, Stoiximan has shown strong commitment to social responsibility through initiatives like Iroes, Young Heroes, Wheels of Change, and Empower Forward, creating impact and building a better future.
Let's start with the role

It is all about communication. The Customer Service department suggests the primary touchpoint for our customers who want to communicate with us. As a CS Agent, you will be responsible for handling all communications and assisting our customers with inquiries and issues they may face. Our Customer Service team is the front line of our services and one of our greatest strengths. If you want to join our #oneteam this is what you should know about the role.

As a Junior CS Agent you will:

  • Receive customer questions, complaints, and comments and be responsible for the quick and efficient response to the customer via multiple communication channels;
  • Act as the first line of defense and escalation, for all customer issues and inquiries;
  • Build sustainable relationships and trust with customers through open and interactive communication;
  • Τreat customers with respect, following the company policies and procedures, ensuring that customers are satisfied with the solution/answer provided;
  • Communicate internally with other departments, following up on pending issues related to customer's requests.


Based on your unique skills & experience you will have the option to focus in one of the following:

  • Written communication: Live-chat, email, and social media
  • Inbound Call Center: Phone communication

Requirements

What you'll bring

  • Great communication skills;
  • Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions and responding appropriately;
  • Service Orientation: Actively looking for ways to help customers;
  • Good PC skills and MS Office / G Suite;
  • Fluent knowledge of the Greek language and good command of English;
  • Previous experience in online CS will be considered a plus;
  • Availability to work in shifts (24/7), including weekends and holidays.

Benefits

Stoiximan Perks

  • 🕒 Hybrid flexibility – work your way
  • 💰 Competitive pay & annual bonus – rewarding great performance
  • 🩺 Comprehensive health & life insurance – for you and your loved ones
  • 💼 Private pension plan – investing in your future
  • 👶 Nursery/childcare voucher – supporting working parents
  • 🍽️ Monthly lunch allowance – enjoy good food on us
  • 🏃♂️ Onboarding buddy – because starting strong matters
  • 📖 Access to Udemy & ongoing learning – keep growing your skills
  • 🤝 360° peer feedback – real insights, real growth
  • 💪 Wellbeing perks – gym discounts, nutrition sessions & more
  • 🍏 Fresh fruit, always – stay energized throughout the day
Δημιουργήστε μια ειδοποίηση για αυτή την αναζήτηση

Junior CS Agent • Athens, Attica, GR

Παρόμοιες θέσεις εργασίας

Icelandic Customer Agent - Athens, Greece

Global CareerAthens, Greece

Are you a skilled communicator with great customer contact, and do you dream of working in one of Europe's most historic and charming cities?.Icelandic-speaking customer service agent.From our offi... Δείτε περισσότερα

Swedish Customer Advisor On-site in Athens, Greece

Cross Border TalentsAthens, Greece
Quick Apply

Swedish Customer Advisor Live & Work in Athens, Greece.Swedish (Fluent) & English (Good).Ready for a life-changing experience in one of Europes most exciting destinations? Join a vibrant internatio... Δείτε περισσότερα

Dutch or Flemish remote Contact Center Agent in Greece

Recruit4Work SLAthens, Greece

Greece is known as a beautiful holiday destination but did you know you are also able to move there and start a new job! We can help you make this happen, we can offer you a job in an ambitious and... Δείτε περισσότερα

Dutch Travel Customer Agent in Greece | Fully Remote

Cross Border TalentsAthens, Attica, Greece
Quick Apply

Build Your Career as a Travel Customer Agent!.Turn your passion for travel and customer service into an exciting career opportunity.Join a dynamic, international team dedicated to supporting travel... Δείτε περισσότερα

Junior Backend Software Engineer

Kariera.Recruitment Services GreeceAthens, Greece

Junior Back-End Engineer, FintechCrafts , N.Forex and Capital Markets sector, the team identified a major gap in the market and set out to build innovative platforms that bring modern digital tools... Δείτε περισσότερα

Bilingual Travel Advisor /CS Advisor | Athens Greece /Czech/Portuguese/German

Cross Border TalentsAthens, Greece
Quick Apply

Your Role as a Bilingual Customer Advisor.Respond and record consumer inquiries/questions raised through free phone lines for customers;.Maintain Accurate data input of consumer inquiries, question... Δείτε περισσότερα

Junior Architect

Autohellas GroupKifisia, Greece

Autohellas is a leading force in the automotive industry, shaping the future of mobility in Greece and beyond for over 50 years.Our mission is to provide flexible, reliable and integrated mobility ... Δείτε περισσότερα

Slovenian-speaking customer advisor Athens, Greece

Global CareerAthens, Greece

Are you a skilled communicator with a passion for customer service? Do you dream of working in one of Europe’s most vibrant countries? We are looking for a dedicated and service-minded.Slovenian-sp... Δείτε περισσότερα

German Travel Customer Agent in Greece | No Night Shifts

Cross Border TalentsAthens, Attica, Greece
Quick Apply

Build Your Career as a Travel Customer Specialist!.Turn your interest in travel into an exciting career by joining a dynamic and customer-oriented team committed to delivering outstanding travel ex... Δείτε περισσότερα

Swedish speaking Customer Service Agent to Greece

Global CareerAthens, Greece

Swedish-Speaking Customer Service Agent - Join Us in Greece!.Are you a skilled communicator with a passion for customer service? Do you dream of working in one of Europe’s most vibrant countries? W... Δείτε περισσότερα

Croatian Customer Support Agent - Athens, Greece

Work InternationalAthens, Greece

Travel to sunny Athens and work with the world's most famous brands!.How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine – along... Δείτε περισσότερα

Work in Athens as a Icelandic Customer Support Agent!

Work InternationalAthens, Greece

Travel to sunny Athens and work with the world's most famous brands!.How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine – along... Δείτε περισσότερα

Junior QA Analyst

tbi bank GRAthens, I, GR

Southeast Europe and regional leader in alternative payment solutions, building an ecosystem by combining financing and shopping to address customers’ needs.Our successful business model and custom... Δείτε περισσότερα

A chance to relocate and build your career in Greece

Cross Border TalentsAtēnas, Greece
Quick Apply

Are you a fluent German speaker looking to.Customer Success & Account Managers (CSAM).This opportunity is ideal for individuals who enjoy building relationships, supporting clients, and driving bus... Δείτε περισσότερα

Work as a Slovakian Technical Adviser or Customer Agent in Greece!

Work InternationalAthens, Greece

Travel to sunny Athens and work with the world's most famous brands!.How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine – along... Δείτε περισσότερα

Lithuanian Customer Support Agent - Athens, Greece

Work InternationalAthens, Greece

Travel to sunny Athens and work with the world's most famous brands!.How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine – along... Δείτε περισσότερα

French Customer Support Ninja in Athens, Greece

Cross Border TalentsAthens, Greece
Quick Apply

Parles-tu français? Yes? Wow, then you may be the one who we are searching for.Let's check if we match each other.We're a global leader in customer experience that takes your career inter... Δείτε περισσότερα

Swedish Banking Advisor - Hybrid in Athens, Greece

Cross Border TalentsAthens, Greece
Quick Apply

Swedish Banking Advisor Hybrid in Athens, Greece.Dreaming of a career move that combines professional growth with Mediterranean living? Join a global financial institution as a Swedish-speaking Ban... Δείτε περισσότερα

Finnish Support Agent - Athens, Greece

Work InternationalAthens, Greece

Travel to sunny Athens and work with the world's most famous brands!.We are looking for those who want to .Athens and work with customer service or technical support .You are service-oriented and t... Δείτε περισσότερα

October in Greece?

Cross Border TalentsKallithea, Greece
Quick Apply

Multilingual Customer Service Agents Wanted Work from Portugal, Spain, Greece, or Malta!.Are you fluent in English and another European language? Ready to grow your career in some of the sunniest a... Δείτε περισσότερα