Dutch Speaking Booking Agent

Please Note: This remote vacancy is strictly open to individuals currently residing in Greece or those who are independently arranging their relocation to the country. We are unable to accept or process applications from international candidates who do not intend to set up a permanent working residence in Greece.

About the Position & Project Overview

We are seeking resourceful and dynamic individuals to champion the brand of a premier globally recognized leader in the digital tourism this role you will act as a vital ambassador for an elite international brand enjoying the flexibility of a 100% remote career that can be performed from any location city or island within Greece.

This role extends well beyond traditional customer service. You will act as an expert travel coordinator protecting the organizations stellar reputation by resolving complex booking issues and ensuring travelers enjoy seamless premium itineraries. Serving as a crucial point of contact you will bridge the gap between technical precision and outstanding guest satisfaction.

Core Duties & Everyday Responsibilities

As a Remote Travel Coordinator your daily routine will consist of:

• Omnichannel Communication: Handling incoming client inquiries via phone email and live chat with polished professional fluency in both Dutch and English.
• Complex Problem Solving: Investigating and resolving intricate booking discrepancies and billing questions efficiently while maintaining a patient and empathetic demeanor.
• Expert Advisory: Keeping up-to-date with global travel regulations and internal software systems to provide accurate top-tier guidance to travelers.
• Data Management: Logging all customer interactions meticulously in the company CRM to ensure comprehensive and precise history tracking.
• Performance Goals: Meeting personal productivity metrics while cooperating with a multicultural team to maintain high service standards.

Ideal Candidate Qualifications & Attributes

We are looking for self-motivated individuals who excel in a fast-paced independent and digital work environment.

• Language Proficiency: C2-level (native or bilingual) mastery of Dutch paired with a solid command of business English (at least B2 level) for internal corporate communication.
• Legal & Technical Setup: Full legal authorization to work in Greece alongside a private distraction-free home workspace with a reliable high-speed internet connection.
• Soft Skills: Outstanding communication talents and the emotional intelligence needed to remain calm and composed during stressful customer interactions.
• Self-Regulation: A strong sense of personal responsibility to manage daily workloads autonomously in a completely virtual setting.

Compensation Benefits & Professional Growth

We offer a highly competitive rewards structure designed to support your lifestyle and foster your long-term career development:

• Competitive Base Pay: A specialized salary package tailored for bilingual professionals in Greece including the standard local practice of 14 monthly salary payments annually.
• Performance Bonuses: Monthly financial incentives tied directly to achieving and exceeding your service targets.
• Day-One Benefits: Comprehensive private healthcare and life insurance policies active from your initial start date.
• Supplied Equipment: A complete suite of high-end office hardware including a company laptop delivered straight to your door.
• Career Advancement: Clear structured internal avenues for promotion into supervisory quality analysis or management positions.

Relocation Assistance (For Relocating Candidates)

For successful applicants moving to Greece from abroad to accept this opportunity we provide a smooth fully supported transition:

• Paid Flight: The company will fully cover your commercial flight ticket to Greece.
• Temporary Housing: 30 days of free premium temporary lodging to give you plenty of time to find a permanent home.
• Administrative Support: Direct assistance with local government registration including help obtaining your Greek tax number (AFM) and social security number (AMKA).

Application Process

If you are ready to kickstart your remote career with a world-renowned travel brand click Apply Now to submit your up-to-date resume in English. A member of our talent acquisition team will review your application and contact you soon for an initial online interview.

Employment Type : Full Time
Experience: years
Vacancy: 1