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Japanese Language Customer Support Specialist | GreeceCB Talents • Athens, Greece
Japanese Language Customer Support Specialist | Greece

Japanese Language Customer Support Specialist | Greece

CB Talents • Athens, Greece
14 ώρες πριν
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Japanese Language Customer Support Specialist | Greece

Location: Greece

We are currently hiring Customer Support Specialists to join international teams in Greece. This is an excellent opportunity to build your career in a multicultural environment while providing high-quality customer support for globally recognized brands.

Whether you are already based in Greece or relocating from within the European Union, you'll join a supportive team with structured training and excellent career development opportunities.

What You Will Do

  • Provide customer support via phone, email, and chat
  • Assist customers with product, account, and service-related inquiries
  • Resolve customer concerns efficiently and professionally
  • Escalate complex cases to the appropriate team when required
  • Accurately document customer interactions using internal systems
  • Deliver an excellent customer experience while meeting quality standards

Requirements

  • Communication skills in Japanese language (C1 level or above)
  • Good English communication skills (B2 level or above)
  • Strong communication and problem-solving skills
  • Customer-focused mindset
  • Comfortable working with computers and internal systems
  • Previous customer service experience is an advantage but not mandatory
  • Candidates applying from outside Greece must have the legal right to work in Greece or be eligible for the available relocation support

What We Offer

  • Competitive monthly salary
  • Performance-based bonus (project dependent)
  • Paid training and onboarding
  • Career development opportunities
  • International and multicultural work environment
  • Relocation support for eligible candidates, including:
    • Flight ticket (within the EU)
    • Two weeks of hotel accommodation
    • Airport pickup
    • Assistance with real estate agency fees

Important: Candidates relocating from outside the European Union must already have a confirmed flight booking before the recruitment process can proceed.

If you are interested in building your career in customer support in Greece, we would be happy to hear from you.

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Japanese Language Customer Support Specialist | Greece • Athens, Greece

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