Czech-Speaking Customer Support Advisor
Cross Border Talents • Athens, Attica, Greece
10 ημέρες πριν
Περιγραφή θέσης
Czech-Speaking Customer Support Specialist
Location: Greece (Remote after Relocation)
Salary: gross/month
About the Role
We are looking for a Czech-speaking Customer Support Specialist to join an international customer service team. This is an excellent opportunity for candidates looking to relocate to Greece and work remotely while supporting customers in a dynamic multicultural environment.
Key Responsibilities
- Provide customer support via phone email and chat.
- Assist customers with account product and service-related inquiries.
- Troubleshoot and resolve customer issues efficiently.
- Escalate complex cases when necessary.
- Accurately document customer interactions.
- Meet quality and productivity targets while delivering an exceptional customer experience.
Requirements
- Native or fluent Czech (C1/C2).
- Good command of English (B2 or higher).
- Previous customer service experience is an advantage.
- Strong communication and problem-solving skills.
- Comfortable using multiple digital tools.
- Ability to work independently in a remote environment.
- Willingness to relocate to Greece.
What We Offer
- Salary: gross/month.
- Relocation support for eligible candidates.
- Fully remote work from anywhere in Greece after relocation.
- Paid training.
- Private health insurance.
- Performance-based incentives.
- Career development opportunities.
- International and multicultural work environment.
Employment Type : Full Time
Experience: years
Vacancy: 1