Talent.com
Omilia
IT Support Administrator, GreeceOmilia • Marousi, Attica, GR
IT Support Administrator, Greece

IT Support Administrator, Greece

Omilia • Marousi, Attica, GR
11 ημέρες πριν
Τύπος θέσης
  • Quick Apply
Περιγραφή θέσης

Role Purpose

The IT Support Administrator manages IT systems administration tasks alongside end-user support at Omilia, taking ownership of platform configurations, access management, and systems health monitoring. The role bridges IT support delivery with IT administration responsibilities, ensuring both end-user needs and back-end IT systems are maintained to a high standard.

Accountabilities

  • Owns assigned IT systems administration tasks including user account management, access provisioning, and SaaS platform configuration.
  • Accountable for resolving IT support requests within SLA and maintaining accurate IT documentation.
  • Responsible for systems health monitoring, patch compliance, and endpoint security within assigned scope.
  • Contributes to IT process documentation and continuous improvement of IT operations workflows.

Key Responsibilities

  • Administer identity and access management systems: user account creation, SSO configuration, and access reviews.
  • Manage SaaS application administration including Google Workspace, Microsoft 365, Okta, and collaboration tools.
  • Handle IT support escalations from Tier-1 and manage complex hardware/software troubleshooting.
  • Monitor IT systems health, apply patches, and ensure endpoint compliance with Omilia's security policies.
  • Manage IT asset lifecycle: procurement tracking, provisioning, maintenance, and disposal.
  • Design and maintain IT operations runbooks, onboarding/offboarding procedures, and knowledge base articles.
  • Support IT security audits and contribute to compliance evidence collection.
  • Collaborate with IT Support Engineers on escalated tickets and process improvement initiatives.

Requirements

Required:

  • 3–5 years of IT administration or systems administration experience.
  • Strong knowledge of identity management platforms (Okta, Azure AD, Google Workspace).
  • Experience with MDM/EMM solutions (Jamf, Intune) for enterprise device management.
  • Proficiency in Windows and macOS administration; basic Linux skills are advantageous.
  • Familiarity with IT security frameworks, endpoint protection, and patch management.
  • Experience with IT service management (ITSM) tools and ITIL processes.
  • Strong attention to detail in systems configuration and documentation.
  • Good communication skills for both technical peers and end-user audiences.
  • Organised and process-driven; able to manage multiple systems responsibilities concurrently.
  • Proactive in identifying operational gaps and proposing improvements.
  • Bachelor's degree in Information Technology, Computer Science, or a related field.

Nice to have:

  • ITIL Foundation, CompTIA Network+, or Microsoft/Google systems administration certifications.

Omilia Note

- Contribute actively and effectively as an integrated team member.
- Act as an Omilia ambassador in all interactions.

Benefits

  • Fixed compensation;
  • Long-term employment with the working days vacation;
  • Development in professional growth (courses, training, etc);
  • Being part of successful cutting-edge technology products that are making a global impact in the service industry;
  • Proficient and fun-to-work-with colleagues;
  • Apple gear

If you're a rare builder who speaks both code and pipeline, stays ahead of AI trends, and thrives as a cross-functional collaborator, we want to hear from you.

Apply Now to join Omilia and help engineer the future of conversational AI.

Omilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without regard to factors such as race, color, religion, gender, gender identity or expression, sexual orientation, national origin, heredity, disability, age, or veteran status, all eligible candidates will be given consideration for employment.

Δημιουργήστε μια ειδοποίηση για αυτή την αναζήτηση

IT Support Administrator, Greece • Marousi, Attica, GR

Παρόμοιες θέσεις εργασίας

IT Helpdesk Coordinator

Kariera.Recruitment Services GreeceMetamorfosi, Greece

IT Helpdesk Coordinator - Mεταμόρφωση, Onsite.IT Helpdesk Engineer- Office Support Coordinator.IT στα κεντρικά του γραφεία στη Μεταμόρφωση.Πρόκειται για έναν οργανισμό με.IT Helpdesk - Office Suppo... Δείτε περισσότερα

Swedish-Speaking Customer Support Specialist Athens, Greece.

Cross Border TalentsAthens, Greece
Quick Apply

Swedish-Speaking Customer Support Specialist Athens, Greece.Job Type: Full-Time | Relocation Package Included.Are you ready to combine work with an unforgettable Mediterranean lifestyle? Join a glo... Δείτε περισσότερα

Greek Customer Support Representative Porto, Portugal (Relocation Provided)

NordicrecruitersChalkida, Greece
Quick Apply

Are you ready to take your career abroad and experience life in one of Europes most charming and vibrant coastal cities? Join our international team in.Portugal, and become part of a global company... Δείτε περισσότερα

IT Support Specialist – Stores Support

Kariera.Recruitment Services GreeceMetamorfosi, Greece

IT Support Specialist – Stores Support.Greek organization with a nationwide footprint and a large network of physical locations, is seeking a dedicated and detail-oriented.IT Support Specialist– St... Δείτε περισσότερα

IT Applications & Data Support Specialist

Kariera.Recruitment Services GreeceAspropyrgos, Greece

IT Applications & Data Support Specialist.To Recruitment Services της Kariera.IT Applications & Data Support Specialist γι.IT ομάδας στις εγκαταστάσεις μας στον Ασπρόπυργο.Με ιδιόκτητες εγκαταστάσε... Δείτε περισσότερα

Swedish-Speakers | Client Support Role | Athens, Greece

Cross Border TalentsAthens, Greece
Quick Apply

Looking for a meaningful role where your language skills meet purpose?.Support clients through secure, professional channels.Handle sensitive requests with empathy and precision.Collaborate with a ... Δείτε περισσότερα

Remote Customer Support Specialist - Czech in Greece

Cross Border TalentsAthens, Greece
Quick Apply

Customer Support Specialist Czech & English.Competitive (14 payments per year).Czech and English to join our clients team in Athens.You will handle customer inquiries, provide accurate information,... Δείτε περισσότερα

Customer Support (Finnish) | Relocate to Greece, Work Remotely

Cross Border TalentsAthens, Greece
Quick Apply

We are seeking a Finnish-speaking Customer Support Specialist to join our client service team in Greece.This full-time role begins with relocation to Athens, where full relocation support and initi... Δείτε περισσότερα

Work in Sunny Greece - Customer Support Specialists (Multiple Languages)

Cross Border TalentsAthens, Attica, Greece
Quick Apply

On-site or Remote (depending on project and eligibility).Various (December 2025 February 2026).You will be responsible for assisting customers via phone, chat, or email, providing excellent service... Δείτε περισσότερα

Customer Support for German Speakers in Athens, Greece

Cross Border TalentsPiraeus, Greece
Quick Apply

Athens or Remote from all over Greece.You want a stable role with future potential, but not one that wastes your time on meaningless tasks.This is a job that teaches you how companies really work f... Δείτε περισσότερα

Customer Support Specialist in Greece (Relocation Included)

Cross Border TalentsAthens, Attica, Greece
Quick Apply

A rare opportunity to elevate your career and relocate to Greece with full support.We are looking for individuals with exceptional communication skills and a polished service approach to join a hig... Δείτε περισσότερα

Customer Support Specialist (Czech Speaker) Greece - REMOTE

LingonovaHalkída, Greece
Quick Apply

We are seeking bilingual candidates in Greece for remote.English, we invite you to apply.Handle customer inquiries via phone, chat, and email.Deliver accurate information and effective solutions.Co... Δείτε περισσότερα

Customer Support Specialist Multilingual (Greece)

Cross Border TalentsAthens, Greece
Quick Apply

Customer Support Specialist Multilingual (Greece).Greece (Athens, Thessaloniki, and other locations depending on the project).On-site and remote options (remote roles require relocation within Gree... Δείτε περισσότερα

Customer Support Roles in Sunny Greece

Cross Border TalentsPiraeus, Greece
Quick Apply

Work & Live in Greece, Portugal, Spain, or Bulgaria Your Next Adventure Awaits!.Dreaming of taking your career abroad and enjoying the sun-soaked charm of Southern or Eastern Europe?.Whether yo... Δείτε περισσότερα

German Customer Support Specialist Athens, Greece

Cross Border TalentsAthens, Greece
Quick Apply

German Customer Support Specialist Athens, Greece.German (Fluent/Native) and English (Good Command).Ready to live where others vacation?.Join a leading international company and bring your career t... Δείτε περισσότερα

Work in Greece | Relocation Support Available

Cross Border TalentsAthens, Attica, Greece
Quick Apply

Ready to start your international career in Greece?.We are hiring multilingual professionals for exciting opportunities across Greece, offering competitive salaries, relocation support, and long-te... Δείτε περισσότερα

Finnish Support Agent - Athens, Greece

Work InternationalAthens, Greece

Travel to sunny Athens and work with the world's most famous brands!.We are looking for those who want to .Athens and work with customer service or technical support .You are service-oriented and t... Δείτε περισσότερα

Finnish Customer support roles in Greece

Cross Border TalentsAthens, Attica, Greece
Quick Apply

Are you fluent in Finnish and passionate about providing exceptional customer support? .Are you seeking a new adventure in the sunny Mediterranean? Join our team as a Customer Support Represen... Δείτε περισσότερα

Estonian Customer Support Agent - Athens, Greece

Work InternationalAthens, Greece

Travel to sunny Athens and work with the world's most famous brands!.How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine – along... Δείτε περισσότερα

Greek-Speaking Customer Support Representative in Porto, Portugal!

Cross Border TalentsAthens, Attica, Greece
Quick Apply

Advance Your Career as a Greek-Speaking Customer Support Representative in Porto, Portugal!.Are you fluent in Greek and passionate about delivering outstanding customer service? f you're ready to t... Δείτε περισσότερα