Dutch-speaking Customer Advisor (Remote from Greece)
Whether you’re already living in Greece or thinking about making the move, this is a great chance to work fully remote while enjoying everything the country has to offer. From the buzz of the capital Athens to the calm of the islands like Crete, Rhodes, Paros, Naxos... you decide where you set up your desk.
The job:
As a Dutch-speaking Customer Advisor, you’ll support users via phone, email, and chat. Whether it’s answering product questions, supporting purchases, or following up on deliveries, you’ll help each customer with clear and helpful solutions. You’ll follow proven processes , without cold calling or upselling.
Your tasks include:
• Guiding Dutch-speaking customers through product choices and purchase
• Resolving inquiries related to orders, deliveries, or returns
• Ensuring positive customer experiences with accurate and friendly support
• Collaborating with your team and improve overall service quality
• Using internal tools to log and follow up on customer interactions
Your Profile:
• Native-level Dutch (C2) and solid English (B2)
• You’re a fast typer and feel at home navigating digital tools
• A problem-solving mindset and strong communication skills
• Previous customer service experience is great, but not required
• A positive attitude and a calm, structured approach to resolving issues
• You're already based in Greece, or willing to relocate
What's in it for you:
Base salary of €1,300/month (14 salaries per year), plus up to €250 in monthly performance bonuses
Tenure bonuses: €300 after 3 months, €750 after 6 months, and an additional €1,000 after 12 months of employment
Opportunities for career growth within the company
Free online Greek language courses
Assistance with administrative tasks related to your relocation
Private health insurance
Relocation support if you're moving to Greece from abroad