FCC Escalations Officer

Who we are

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly simply and securely. We are the innovators at the heart of the payments technology industry shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business we are committed to helping our people accelerate their careers. Together we shape the evolution.

The opportunity

Join our Compliance team in Greece as a Financial Crime Compliance Escalations Officer and play a key role within the second line of defense. You will manage high-risk customer reviews assess internal escalations related to potentially suspicious activity and help ensure compliance with Greek AML/CTF regulatory requirements. You will also respond to requests from competent authorities and third parties including due diligence and compliance questionnaires while supporting compliance awareness through guidance and training across the organization.

This role is ideal for a detail-oriented professional with 13 years of experience in financial crime compliance who thrives in a collaborative and fast-paced fintech environment and is looking to grow their career with Worldline.

Day-to-day responsibilities

• Act as the second line ofdefenceescalation point for internal reports ofpotentiallysuspicious activity.

• Supportthe accurate complete and timely submission of Suspicious Activity Reports (SARs) in accordance with Greek AML/CTF regulatory requirements.

• Respond to requests inquiries and follow-ups from Greek competent authoritieson AML/ CFT & Sanctions related matters.

• Perform second line ofdefencereviews of Customer Due Diligence (CDD) files including assessment of risk classification documentation adequacy and escalation decisions.

• Provide guidance and challenge to first-line teams to ensure consistent application of AML/CTF standards.

• Handle external third-party inquiries and compliance questionnaires as required.

Who are we looking for

• University degree in Law Finance Economics Business Administration or a related discipline.

• 13years of professional experiencewithin financial crime compliance (any line ofdefense).

• Advanced proficiency in Microsoft Office applications with a particular focus on Excel/spreadsheets (data analysis reviews and reporting) as well as Word and PowerPoint.

• Professional certifications such as CAMS ICA CSS or equivalent are considered a strong advantage.

• Strong analytical investigative and critical-thinking skills with a high level of attention to detail.

• Fluency in Greek and English both written and spoken.

Perks & Benefits

At Worldline youll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that you will also:

• Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
• Work with inspiring colleagues and be empowered to learn grow and accelerate your career.
• Work in an international environment with cutting edge technologies.

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Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology and we look for big thinkers people with passion can-do attitude and a hunger to learn and grow. Here youll work with ambitious colleagues from around the world take on unique challenges as a team and make a real impact on the society. With an empowering culture strong technology and extensive training opportunities we help you accelerate your career - wherever you decide to go. Join our global team of 18000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race religion color national origin sex sexual orientation gender identity gender expression age status as an individual with a disability or any applicable legally protected characteristics.

Required Experience:

Unclear Seniority

Employment Type : Full-Time
Experience: years
Vacancy: 1