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Czech Travel Customer Agent in GreeceCross Border Talents • Thessaloniki, Central Macedonia, Greece
Czech Travel Customer Agent in Greece

Czech Travel Customer Agent in Greece

Cross Border Talents • Thessaloniki, Central Macedonia, Greece
4 ημέρες πριν
Περιγραφή θέσης

Start Your Journey as a Travel Customer Agent!

Passionate about travel and helping others Join our international team and play a key role in delivering exceptional customer experiences. If you enjoy solving problems communicating with people from around the world and working in a fast-moving environment this opportunity is for you.

Role Overview:

As a Travel Customer Agent youll assist travelers throughout every stage of their journey. From managing bookings to resolving travel-related issues youll provide high-quality support through chat email and other digital communication channels ensuring every customer enjoys a smooth and hassle-free experience.

Key Responsibilities:

  • Provide professional friendly and timely customer support via chat email and other online channels.
  • Help customers book modify or cancel flights hotels transportation and other travel services.
  • Offer accurate guidance on itineraries travel policies baggage regulations refunds and other travel-related inquiries.
  • Assist with payment issues account management and loyalty program requests.
  • Resolve travel disruptions including delays cancellations and missed connections while escalating complex cases when appropriate.
  • Accurately document customer interactions and case resolutions using internal systems.
  • Collaborate with internal departments and external travel partners to deliver efficient and effective solutions.
  • Meet performance goals related to customer satisfaction service quality productivity and response times.
  • Stay informed about travel products destination information company policies industry updates and new digital tools through ongoing training.

Requirements:

  • Language Skills: Fluent in Czech (C1/C2 level) and English (B2 level)
  • Eligibility: EU citizenship or valid Greek residency card
  • Skills: Strong analytical creative and communication abilities
  • Mindset: Professional detail-oriented proactive and eager to learn and grow in the Travel field

Benefits:

  • Competitive Salary: Based on your experience and skills
  • Performance Bonuses: Rewards for outstanding service
  • Comprehensive Insurance: Health and life coverage for your well-being
  • Meal Allowance: Support for daily meals
  • Remote Work: Enjoy the flexibility of working from home

Ready to turn travel dreams into reality Apply today and kickstart your career in the exciting world of travel!


Employment Type : Full Time
Experience: years
Vacancy: 1

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Czech Travel Customer Agent in Greece • Thessaloniki, Central Macedonia, Greece

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