Dutch Speaking Customer Service Representative
The Lemon Consulting • Heraklion, Crete, Greece
10 ημέρες πριν
Περιγραφή θέσης
Position: Customer Service Representative
Location: Remote Greece
Work model: Remote
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
- Serve as the main point of contact via telephone ensuring efficient call handling and clear professional communication
- Develop your knowledge continuously to effectively answer customer queries and resolve potential issues
- Act as a key focal point for our leading accommodation partners by answering basic questions & queries about rooms modifications rates and/or availability extranet tooling usage etc.
- Use adequate tools processes and/or methods to ensure the provision of accurate valid and complete information
- Make sure that great levels of client service is delivered at all times as well as a positive experience for our partners.
REQUIREMENTS:
- Native/fluent in Dutch & English (at least B2 level) both oral and written
- Ability to identify apply and explain your product and/or service expertise with clarity
- Ability to cover morning weekend and afternoon shifts on rotation with colleagues
- Tech savvy and full proficiency with MS Office products
- Based in Greece with stabile internet connection.
BENEFITS:
- Excellent remuneration package based on experience skills and performance
- Be part of a dynamic and creative team with positive and friendly atmosphere
- 25 days annual leave per year
- Meal allowance
- Performance bonus
- Guidance and tools to reach your full potential
- And much more!!!
Employment Type : Full Time
Experience: years
Vacancy: 1