Description
Come and work with us. Are you German native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in historic Athens? So we have the perfect opportunity for you!Your future project: join our German Customer Support team.As a customer service specialist in this project, your daily responsibilities will include:Provide the highest level of support to our customers via various communication channels such as phone/email/chat/social media Give accurate, valid and complete information by using the right proceduresBe the owner of the customer query and ensuring a timely resolution and responseBuild meaningful relationship, answering customers questions in a courteous, friendly, and professional mannerMeet and exceed our customer service quality goals, compliance regulations and productivity targetsCreate amazing customer experience that people value and we are proud ofBe responsible to follow the direction of management and provide feedback To succeed in the role, you will need to have:Native or fluent level of German (C2/C1)Intermediate level of English (minimum B2) both verbal and writtenStrong communication skills – with excellent phone conversation skills, attentive listening and superior writing skillsAnalytical and problem solving skills with strong attention to detailDesire to learn and advance, be a curious investigator and problem solverMust hold EU citizenship or valid work permit for GreeceBe a local candidate or willing to relocate to historic Athens, Greece Go further with Foundever™What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.Competitive wages and stabilityFully paid trainingPermanent contractPrivate healthcare Continuous learning and skill development Numerous career growth opportunitiesA safe, friendly, diverse, supportive companyInternational and multicultural environmentEverBetter wellness program with Fitness room in our premisesApply Today! At Foundever, we recognize that our success is rooted in the diversity of our team, and we firmly believe that our differences are a powerful asset.As an equal opportunity organization, we hold a deep appreciation for diversity and actively foster an inclusive environment.We are dedicated to respecting and valuing the unique perspectives, backgrounds, and abilities of every individual within our company.Our mission is to support you in achieving your goals by providing the guidance and resources you need to reach new heights.
German speaking Customer Advisor - Athens, Greece • Athens, Greece
Manage incoming and outgoing calls, chats, and emails in a timely and professional manner.Deliver a consistently high-quality customer experience with a strong focus on satisfaction.Build and maint... Δείτε περισσότερα
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