German-Speaking Telecom Customer ExperienceSpecialist

CloserHire is partnering with a leading international customer experience provider to recruit German-speaking Customer Service Advisors for a well-established telecommunications support project in Greece[cite: 3]. Your Role: Act as the first point of contact for customers via phone, email, and chat[cite: 3] Handle inquiries related to services, billing, contracts, and general account support[cite: 3] Troubleshoot basic technical issues and guide customers step by step toward resolution[cite: 3] Your Qualifications: Native or C1 level German (spoken and written)[cite: 3] English at B2 level for training and internal communication[cite: 3] Previous experience in customer service or call center support is an advantage[cite: 3] Package and Compensation: Salary: 1300€ x 14 year[cite: 3] Productivity bonus up to 240€ + Health Care + Transportation bonus up to 100.00 per month[cite: 3] Relocation support for candidates moving to Greece[cite: 3]