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Czech Travel Customer Support in GreeceCross Border Talents • Athens, Attica, Greece
Czech Travel Customer Support in Greece

Czech Travel Customer Support in Greece

Cross Border Talents • Athens, Attica, Greece
5 ημέρες πριν
Περιγραφή θέσης

Start Your Career as a Travel Customer Agent!

Do you have a passion for travel and a strong desire to help others Join our international team and help create smooth positive experiences for travelers worldwide. If you enjoy problem-solving communicating with people from different cultures and working in a dynamic environment this could be the perfect opportunity for you.

Role Overview:

As a Travel Customer Agent youll support customers throughout their entire travel journey. Youll handle bookings answer travel-related questions and resolve issues through chat email and other digital channels making sure every customer receives efficient and reliable assistance.

Key Responsibilities:

  • Provide friendly professional and timely support through chat email and other digital channels.
  • Assist customers with booking changing or cancelling flights hotels transportation and other travel services.
  • Provide clear and accurate information about itineraries travel policies baggage refunds and other travel-related topics.
  • Support customers with payment issues account-related requests and loyalty programs.
  • Handle travel disruptions such as delays cancellations and missed connections escalating complex cases when necessary.
  • Accurately record customer interactions and resolutions in internal systems.
  • Work closely with internal teams and external travel partners to find effective solutions.
  • Achieve targets related to customer satisfaction service quality productivity and response times.
  • Keep up to date with travel products destinations company policies industry developments and new digital tools through ongoing training.

Requirements:

  • Language Skills: Fluent in Czech (C1/C2 level) and English (B2 level)
  • Eligibility: EU citizenship or valid Greek residency card
  • Skills: Strong analytical creative and communication abilities
  • Mindset: Professional detail-oriented proactive and eager to learn and grow in the Travel field

Benefits:

  • Competitive Salary: Based on your experience and skills
  • Performance Bonuses: Rewards for outstanding service
  • Comprehensive Insurance: Health and life coverage for your well-being
  • Meal Allowance: Support for daily meals
  • Permanent Contract: Enjoy long-term job security with a stable employment contract
  • Remote Work: Enjoy the flexibility of working from home

Ready to turn travel dreams into reality Apply today and kickstart your career in the exciting world of travel!


Employment Type : Full Time
Experience: years
Vacancy: 1

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Czech Travel Customer Support in Greece • Athens, Attica, Greece

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