We are Kaizen Gaming
Kaizen Gaming the team powering Betano is one of the biggest GameTech companies in the world operating in 20 markets. We always aim to leverage cutting-edge technology providing the best experience to our millions of customers who trust us for their entertainment.
We are a diverse team of more than 2.700 Kaizeners from 40 nationalities spreading across 3 continents.
Our #oneteam is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. Here therell be no average day for you. Ready to Press Play on Potential
Lets start with the role
TheBackoffice Agent is responsible for supporting back office functions aiming to provide excellent customer experience.
Responsibilities involve handling tasks that are essential for the smooth operation of the business including providing support to internal functions tracking ongoing issues and involving the relevant teams to resolve problems.
The role also includes handling customer inquiries and cases related to Responsible Gaming. This includes identifying supporting and assisting players who may be exhibiting signs of problem gambling or who are requesting help in managing their gaming activities. The agent will work closely with internal departments to ensure that all Responsible Gaming guidelines and regulatory requirements are followed providing players with a safe supportive and compliant gaming environment.
As a BackOffice Agent you will
What you will bring
Kaizen Gaming Perks
Required Experience:
Unclear Seniority
Employment Type : Full Time
Experience: years
Vacancy: 1
Backoffice Agent (Bulgarian Speaker) • Athens, Attica, Greece
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