Receptionist for Foundever Athens, Greece

About Foundever

Foundever is a global leader in the customer experience (CX) industry. With 170000 associates across the globe were the team behind the best experiences for 750 of the worlds leading and digital-first brands. Our innovative CX solutions technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Come and work with us.

Foundever is seeking a professional and customer-oriented Receptionist to join our team at our Athens site. As the Receptionist you will be the first point of contact for employees new hires guests and clients providing excellent service and ensuring a smooth and welcoming addition you will collaborate closely with security employees and cleaning staff monitor access and support in facilities audits.

As a Receptionist your daily responsibilities will include:

Reception/Facilities

• Serve visitors by greeting welcoming registering and directing them appropriately
• Receive incoming phone calls obtain callers details take messages and forward calls to the appropriate person
• Answer and redirect incoming phone calls and emails to the appropriate departments or individuals
• Manage the reception area ensuring it is clean organized and presentable
• Collaborate with the cleaning staff to maintain a clean and tidy reception area and other common areas
• Liaise with internal departments to facilitate efficient communication and coordinate visitor requests
• Provide information to callers regarding office address operational hours and reception landline as per the GDPR regulations
• Register and redirect all file correspondence to the specific departments
• Ensure all specific facilities issues are logged and ensure remedial actions are completed proactively
• Own the appearance of your space and conduct scheduled quality inspections to assess office appearance
• Proactively ensure general office space is always tidy and presentable and instill a sense of ownership within the team
• Knowledgeable of and deploy the use of standard operating procedures that ensure consistency of quality services delivery throughout the site ensuring high quality visitor
• Proactive ambassador for building providing solutions to issues
• Supportive to all Clients initiatives
• Receive packages and equipment during working hours
• Monitor and control access to the premises ensuring only authorized individuals enter the facility
• Maintain visitor logs tracking arrivals departures and purpose of visits
• Collaborate closely with security employees to enforce security measures and protocol
• Support of parking spots of the building
• Receive equipment and access card from terminated employees
• Provide stationary and inform when order is necessary
• Co-ordinate on site hospitality
• Greet clients and visitors to our site
• Provide information and assistance to clients and customers
• Maintain conference room schedule
• Coordinate Postal Services in collaboration with Logistics
  
  

Supplier Management

• You work alongside supplier personnel and subcontractors to ensure satisfactory completion of service delivery
• Supplier performance is crucial in delivering excellence. You will log and track supplier related issues and support to ensure the customer receives the best output
• Event management support (meetings workshops & induction day) set-ups catering materials etc.
• Travel arrangements for associates
  
  
  

Finance

• You support preparation of purchases for Facilities needs
• Checking Facilities Order and Invoices according orders and contracts
• Input and maintain an updated record of invoices and purchase orders electronically in the company applications and physically if required
  

To succeed in the role you will need to have:

• Customer focused highly motivated proactive and show great initiative to keep the office running smoothly.
• Demonstrates and encourages ownership of service and proactive behaviors in self and team.
• Consistently delivers exceptional customer experiences building on flawless fundamentals. Engages in self-development and seeks service improvements always putting safety first. Embraces change initiatives in close collaboration with team members.
• At least 1 year in a similar position
• Minimum High school diploma
• Native/Fluent Greek speaker (C1/C2)
• Fluent English speaker (C1)
• Attention to detail
• Strong interpersonal written and verbal communication skills
• Very good PC knowledge in MS Office
• Basic financial awareness
• Maintains calm and a positive attitude under stressful circumstances
• Must hold EU citizenship or valid work permit for Greece
• Be a local candidate as it is an office based position inAthens Greece

#LI-Onsite

Go further with Foundever

Whats in it for you We give our people the tools and the freedom to learn grow have fun and be themselves.

• Very competitive wages and stability
• Fully paid training
• Permanent contract
• Private healthcare
• Continuous learning/development opportunities
• Competitive career opportunities
• A safe friendly diverse supporting and technological company
• International and multicultural environment (celebrations initiatives to develop your skills and events to increase the team spirit)
• EverBetter wellness program (Fitness room in our premises & Personal Trainer)

Apply Today!

At Foundever we recognize that our success is rooted in the diversity of our team and we firmly believe that our differences are a powerful asset.
As an equal opportunity organization we hold a deep appreciation for diversity and actively foster an inclusive environment.
We are dedicated to respecting and valuing the unique perspectives backgrounds and abilities of every individual within our company.
Our mission is to support you in achieving your goals by providing the guidance and resources you need to reach new heights.

Required Experience:

Junior IC

Employment Type : Full Time
Experience: years
Vacancy: 1