Danish-Speaking Customer Support & Technical Support Advisor – Athens, Greece

Danish speakers wanted for a Customer Support & Technical Support Advisor role in Athens, Greece. Relocation support available. No previous experience required. At a glance Location: Athens, Work From Home, Greece Language: Danish + English Salary: 1300 € x14 year (gross) Start date: 1/9 Relocation: Supported – see below About the role CloserHire is partnering with a leading global customer experience company to recruit Danish-speaking Customer Support & Technical Support Advisors for a premium home appliances project based in Athens, Greece. Join an international team providing exceptional customer care and technical assistance for high-end household products. In this role, you’ll support customers via phone, email, and chat, helping them troubleshoot product issues, schedule service appointments, and find the right spare parts while delivering an outstanding customer experience. What you will do Provide customer support via inbound calls, email, and chat Assist customers with product-related questions and technical troubleshooting Guide customers through product installation and basic configuration Help schedule service appointments with authorized technicians when needed Support customers with spare parts identification and ordering Deliver accurate information while maintaining high service quality standards Document customer interactions accurately and follow internal procedures Build strong customer relationships by providing professional and solution-oriented support What we are looking for Native-level fluency in Danish Good command of English (B2 level) Previous customer service experience is an advantage but not required Good computer literacy Basic technical or mechanical understanding Strong communication and problem-solving skills Customer-focused attitude with excellent attention to detail Ability to learn new systems and work in a fast-paced environment Salary 1300 € x14 year (gross) Benefits and what is on offer Complete support to help you relocate to Greece, including flight tickets, hotel accommodation, and assistance with finding long-term housing Competitive monthly salary plus 2 extra salaries per year Health care benefits and exclusive employee discounts Comprehensive training delivered by certified instructors Excellent career growth and development opportunities Community initiatives, social events, and corporate responsibility activities Free online Greek language courses Modern office facilities with comfortable break areas Opportunity to work for a Great Place to Work-Certified company that values diversity Relocation support 2 weeks hotel + flight paid + real estate agency support to find place to stay Notes: Candidate needs a couple of documents, most notably a BIRTH CERTIFICATE. Check Onboarding Info document in shared drive - candidate also needs to do TPGR Specific test, also check in the drive. How the process works Apply with your CV – we review every application Short screening call with a CloserHire recruiter (around 30 minutes) Interview with the hiring team Offer, then support with paperwork and, where applicable, your move