Position: Customer Advisor Location: Athens, Greece Work model: Hybrid Employment type: Full-time Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Handle incoming customer calls Identify and assess customers' needs to achieve customer satisfaction Build sustainable customer relationships through open and interactive communication Provide accurate, valid and complete information using the appropriate tools and systems Support customers with questions relating to electronic devices and home appliances Process customer accounts and maintain accurate records of customer interactions File and update relevant customer documentation Follow established communication procedures, guidelines and policies Meet individual and customer service team targets and case handling quotas Manage multiple customer cases while maintaining service quality. REQUIREMENTS: Native or near-native written and spoken German (C1+) Excellent command of English Good MS Office skills Strong telephone customer service and active listening skills Excellent verbal and written communication skills Strong customer orientation and ability to adapt to different customer personalities Ability to multitask, prioritise and manage time effectively Knowledge of electronic devices and household appliances Ability to work effectively against customer service KPIs and case handling targets. BENEFITS: Private health and life insurance from Day 1, including dental and eye care Free access to the company gym Signing and Performance Bonus Daily net meal allowance for office and hybrid employees Fixed working hours for eligible parents with children up to 2 years old Training and ongoing development opportunities
German speaking Customer Advisor for the office in c,Greece. • Athens, Greece
Manage incoming and outgoing calls, chats, and emails in a timely and professional manner.Deliver a consistently high-quality customer experience with a strong focus on satisfaction.Build and maint... Δείτε περισσότερα
Greece (Remote or Onsite opportunities available depending on the project).Provide excellent customer support in.Assist customers with inquiries and resolve issues efficiently.Deliver accurate info... Δείτε περισσότερα
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German Speaking Customer Advisor – Finance & Banking.Accelerate Your Career in the FinTech Capital of the Mediterranean.We are seeking a professional, finance-minded.German-speaking Customer Ad... Δείτε περισσότερα
If you're looking for stability, growth, and an international environment, this could be your moment, why not treat yourself to a Christmas gift that opens new doors?.Location: Athens - hybrid (mod... Δείτε περισσότερα
Outsourcing/BPO company that is looking to recruit a.Manage customer interactions via phone, chat, email and social media channels.Identify customer needs and provide professional technical support... Δείτε περισσότερα
German Customer Advisor Full-Time | On-Site in Athens, Greece.Start your next adventure in one of Europes most exciting cities!.German-speaking Customer Advisor.Mediterranean lifestyle Greece is fa... Δείτε περισσότερα
David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a.Handle inbound and outbound customer interactions across phone, chat, and email channels.Del... Δείτε περισσότερα
German Customer Support Role in Athens Start Your New Life Under the Greek Sun!.Are you a C2 level German speaker ready for a change of scenery? Join our growing customer support team in.Imagine fi... Δείτε περισσότερα
German-Speaking Customer Service Advisor.Remote | Full-time | Entry Level | Customer Service | €1,500 gross/month.Work from home in Greece while putting your German language skills to real use.We'r... Δείτε περισσότερα
Now partnering with a leading Outsourcing/BPO company!.Remote, Greece | 🏠 Fully Remote | ⏰ Full-time | 💰 Base salary.Are you a customer-focused communicator who thrives in a fast-paced environmen... Δείτε περισσότερα
Ready to turn your German language skills into an international career opportunity? Join a fast-growing, global environment where your voice matters and your work makes an impact , all while living... Δείτε περισσότερα
Are you seeking an opportunity for an international career in customer service within an exciting, multicultural environment in sunny Greece? Do you possess strong communication skills in both Germ... Δείτε περισσότερα
Mediterranean lifestyle, stunning architecture, and welcoming atmosphere.Athens is the perfect place for career growth and unforgettable experiences! 🌊 🏛️.Your responsibilities could be:.Provide... Δείτε περισσότερα
Join our dynamic team in vibrant Athens and work on an exciting project focused on.This role is tailored for individuals who can navigate the complexities of the German market, onboarding and engag... Δείτε περισσότερα
Digital Account advisor to join their international.Start the new year with a permanent role managing.Schedule: Monday to Friday: 09:00 – 18:00 local Country time (8hrs/day).Start Date: Training be... Δείτε περισσότερα
German speaking Customer Service Agent for MERCEDES.Remotely from anywhere in Greece (we'll send you the equipment!).Ready to kick off your international career in sunny Greece – maybe even with a ... Δείτε περισσότερα
Looking for a role that's fast-paced, target-driven, and full of flavor?.Engage with potential partners and guide them through the onboarding process.Promote innovative digital solutions with confi... Δείτε περισσότερα
David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a.Manage incoming customer calls and inquiries efficiently.Identify and assess customer needs ... Δείτε περισσότερα
Serve as the primary point of contact for German-speaking customers via phone, email, and chat.Provide timely, accurate, and professional support in line with defined service level agreements (SLAs... Δείτε περισσότερα
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