Description:
Do you want to work as a German-speaking Customer Advisor in Greece? Would you like to build an international career while supporting customers in the insurance industry? Our client is looking for motivated German speakers to join their international customer support team.
In this role, you will guide customers through their claims journey, explain insurance-related topics in a clear and simple way, resolve issues efficiently, and provide excellent customer care. You will receive full training, relocation support to Greece, a competitive salary with 14 salaries per year, health care benefits, career development opportunities, and free online Greek language courses.
About the company
Our client is a global leader in customer experience management and contact center services, delivering high-quality customer care and technical support in more than 35 languages. With diverse international teams across multiple countries, they support leading global brands in a dynamic, inclusive, and professional work environment.
What will you do?
Support German-speaking customers via phone, email and/or chat
Guide customers through their claim journey in a clear and professional way
Explain insurance-related topics and device protection services in simple terms
Handle customer questions, complaints, and service-related issues
Resolve cases accurately and efficiently while maintaining high customer satisfaction
Use CRM and claims systems to update customer information and case notes
Follow internal procedures, quality standards, and compliance guidelines
Communicate with empathy, patience, and attention to detail throughout every interaction.
Candidate profile
Fluent in German and good English, both written and spoken
Previous experience in customer support, claims support, insurance, or service-related roles is an advantage
Strong communication skills with the ability to explain complex topics clearly
Customer-oriented, empathetic, and solution-focused mindset
Detail-oriented, responsible, and able to manage cases accurately
Comfortable working with CRM systems, claims platforms, and office tools
Motivated to learn, improve, and follow quality and compliance standards
Willing to relocate to Greece and work in an international environment.
Employer offers
International and modern work environment in Greece
Full paid training by certified instructors
Career development and professional growth opportunities
Competitive monthly salary with 14 salaries per year
Relocation support, including flight ticket, temporary hotel accommodation, and help with finding housing
Health care benefits and additional employee discounts
Free online Greek language courses
Special events, community initiatives, and a supportive international team
State-of-the-art office facilities with relaxing break areas.
About Athens
Athens offers a unique mix of ancient history and modern city life. With a sunny climate, vibrant social scene, rich cultural heritage, and close proximity to the sea, the city is ideal for anyone looking to experience the Mediterranean lifestyle while working abroad.
Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 7000 candidates secure their dream jobs.
Requirements:
Offer:
Skills/ Problem-Solving,Result Orientated,Punctual
German Customer Advisor-Insurance Company in Athens, Greece • Athens, Greece
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