34538
Location: Piraeus
Monthly Salary: 1100 up to 100 Transportation Bonus
The productivity bonus is up to 15% of your gross salary subject to target achievement.
Salary increase to 1150 after 3 years
Schedule: Monday to Friday 08:0021:00 (rotational)
Interview Deadline:Training Date:
Relocation Packages (Choose your plan)
All expenses covered: flight hotel stay and real estate agency fee.
250 relocation allowance agency fee (perfect if you already have housing).
Step into the world of global logistics excellence. Youll represent a leading international courier company operating in 220 countries and territories delivering fast reliable and innovative shipping solutions. Whether its express deliveries real-time tracking or helping businesses move goods efficiently youll be at the heart of it all connecting people and possibilities.
What Youll Do
Your day revolves around providing top-tier service through calls emails and back-office support. Every interaction matters youll be the voice and problem-solver for thousands of customers across Europe.
Handle customer inquiries about pickups deliveries and shipment tracking (basic and complex).
Support billing invoice and claims requests with empathy and precision.
Guide customers through account setup and onboarding steps.
Assist with technical issues related to company systems.
Address service feature questions complaints and pricing inquiries.
Ensure all cases are managed in line with company procedures quality standards and performance KPIs.
Youll work with a supportive Supervisor for escalations and procedural questions because teamwork and learning never stop here.
What Makes This Role Stand Out
Fully Paid Training 14 working days to set you up for success.
1-week nesting period post-training to build confidence before live calls.
Performance-based growth upskilling opportunities to handle advanced cases.
Certification required before going live ensuring top-notch service quality.
Monthly coaching and scorecard tracking your performance and progress truly matter.
Part-time options available for work-life flexibility.
What Were Looking For
Italian (C1) and English (B2) fluency.
Strong communication skills with a customer-first mindset.
Ability to multitask stay organized and adapt to fast-paced environments.
Comfort with technology and digital systems.
A positive attitude and commitment to continuous improvement.
Benefits & Perks
We make your relocation and work-life experience seamless:
Company-provided PC with multiple screens
Mobile internet router supplied during onboarding (ideal if you are temporarily in a hotel or without a fixed connection)
Comprehensive health insurance and employee discounts.
Professional growth within a world-leading innovative company.
Free online Greek language courses to enhance your cultural experience.
Modern inclusive workspace with break areas and relaxation zones.
Community events & social initiatives be part of something meaningful.
Proudly certified as a Great Place to Work for diversity inclusion and employee engagement.
Hiring Process
Submit your application.
Take a short language proficiency test (Italian & English).
Complete interview rounds with the hiring team.
Employment Type : Full Time
Experience: years
Vacancy: 1
Italian-speaking Logistics Support Specialist • Piraeus, Attica, Greece
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