Danish-Speaking Customer Support Agent – Remote from Greece
Location: Remote within Greece
Language: Danish
Employment Type: Full-time
Working Hours: 09:00–21:00, rotational shifts
Working Days: Monday–Friday & weekends depending on schedule
Training: 10 days
Work Model: Work from Home (Greece)
Job Description
We are looking for a Danish-speaking Customer Support Agent to join an international customer service team in Greece.
In this role, you will support Danish-speaking customers, assist them with their inquiries, provide accurate information, and help resolve issues while ensuring a positive customer experience.
Responsibilities
Provide professional customer support in Danish
Assist customers with questions, requests, and account-related issues
Identify customer needs and provide appropriate solutions
Handle customer cases efficiently and professionally
Maintain a high level of customer satisfaction
Follow internal procedures and quality standards
Work collaboratively within an international team
Requirements
Fluent/native-level Danish
Good communication skills
Strong customer-oriented mindset
Comfortable working independently in a remote environment
Ability to work rotational shifts between 09:00 and 21:00, including weekends
Must be based in or willing to relocate to Greece
Salary & Benefits
€1,300 gross/month
€400 gross monthly accommodation bonus during the first 12 months
Performance/Productivity bonus up to €200 based on target achievement
Relocation package available
10 days of training
Full remote work from Greece
International working environment and development opportunities