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Engel & Völkers
Call Center AgentEngel & Völkers • Athens, Attica, Greece
Call Center Agent

Call Center Agent

Engel & Völkers • Athens, Attica, Greece
4 ημέρες πριν
Περιγραφή θέσης

About Engel & Völkers

Engel & Völkers is an internationally recognized premium real estate brand with a global network spanning more than 35 countries.

In Greece we have established a strong and continuously growing presence supported by an extensive network of real estate shops and professionals across the country. Our local teams combine in-depth knowledge of the Greek property market with the expertise standards and international reach of the Engel & Völkers brand.

By joining Engel & Völkers Greece you will become part of a dynamic organization that values professionalism collaboration and high-quality service while offering opportunities to gain hands-on experience and further develop your professional skills.

The role

We are looking for a communicative and customer-focused Call Centre Agent to join our team.

As the first point of contact for current and prospective clients you will handle incoming calls respond to enquiries regarding Engel & Völkers properties and ensure that every interaction reflects our high standards of customer service.

This is a full-time position Monday to Friday. Depending on the schedule working hours will be either 09:0017:00 or 10:0018:00.

Key Responsibilities

  • Manage incoming calls promptly and professionally.
  • Serve as the primary point of contact for telephone enquiries regarding Engel & Völkers properties.
  • Provide accurate and helpful information to current and prospective clients.
  • Assign call leads to the Sales Team
  • Address customer requests and concerns effectively and professionally.
  • Support the resolution of issues as they arise.
  • Build positive and lasting customer relationships through a consistently high level of service.

Required Qualifications

  • A higher education qualification.
  • Fluency in Greek and English both written and spoken.
  • Proficiency in Microsoft Office and Google Workspace.
  • Excellent written and verbal communication skills.
  • A strong customer-oriented approach.
  • Αbility to multitask prioritize and manage time effectively.
  • Previous experience in a similar position would be considered an advantage.

We offer

  • A competitive compensation package.
  • A monthly meal allowance.
  • Private health insurance coverage.
  • Access to Coursera along with further learning and upskilling opportunities.
  • Opportunities for professional development and career growth.
  • A wellbeing package featuring exclusive discounts and benefits through a range of partner services and lifestyle offerings.

If you are a driven individual looking to kickstart your career we want to hear from you!

Engel & Völkers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


Required Experience:

Unclear Seniority


Employment Type : Full-Time
Experience: years
Vacancy: 1

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Call Center Agent • Athens, Attica, Greece

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