Talent.com
Viva Wallet
Strategic Partner Pre-Sales & Customer Success ManagerViva Wallet • Marousi, Attica, Greece
Strategic Partner Pre-Sales & Customer Success Manager

Strategic Partner Pre-Sales & Customer Success Manager

Viva Wallet • Marousi, Attica, Greece
17 ημέρες πριν
Περιγραφή θέσης

is the first Tech Bank in Europe for businesses, serving 31 countries through its pan-European critical infrastructure for payments & banking services.

’s offering spans omnichannel payment acceptance, deposit accounts, card issuing, and a broad suite of financing solutions, providing businesses of all sizes and sectors with the tools they need to operate efficiently, both domestically and internationally, through a single integrated platform.

pioneered and leads in Tap on Any Device technology, enabling acceptance on any Android device or iPhone, while connecting directly to all major international and domestic card schemes, local payment systems, and alternative payment methods across Europe.

The Role

The Strategic Partner Pre-Sales & Customer Success Manager supports Global Enterprises, Global Partners, and Local Strategic Accounts throughout the full customer lifecycle—from discovery and solution design to implementation, go-live, adoption, and account expansion.

The role works closely with Business Development Managers, Sales, Technical Solution Architects, Product, and Legal to deliver tailored, scalable solutions and build successful long-term customer relationships.

Key Responsibilities:

  • Support strategic sales opportunities through discovery, solution design, presentations, demos, proposals, and RFP/RFI responses;
  • Understand customer requirements and design end-to-end solutions covering integrations, reporting, reconciliation, and tailored business needs;
  • Develop business cases, Business Impact Assessments, project roadmaps, and Statements of Work;
  • Manage implementations from onboarding through testing, pilot, and go-live, coordinating internal and customer stakeholders;
  • Ensure projects are delivered according to the agreed scope, timeline, quality standards, and dependencies;
  • Own post-go-live customer success, driving adoption, retention, satisfaction, and time to value;
  • Identify cross-selling, upselling, and account expansion opportunities;
  • Lead regular business reviews and provide customers with performance insights and recommendations;
  • Provide structured customer and market feedback to Product teams, supporting the development of new features and improvements;
  • Document project outcomes, lessons learned, and reusable best practices.

At , we believe in amplifying human potential through AI. When you join us, you're stepping into a future-forward environment where technology empowers every role, driving smarter, more efficient.

Requirements

  • At least 5 years of experience in pre-sales, solution consulting, customer success, implementation, or strategic account management;
  • Bachelor’s degree in Technology, Engineering, Business, Finance, or a related field;
  • Strong understanding of APIs, system integrations, reporting, reconciliation, and technology-enabled solutions;
  • Experience in technical management of enterprise customers or strategic partners, preferably within payments, FinTech, banking, SaaS, or technology;
  • Proven experience in project scoping, Statement of Work preparation, implementation, and stakeholder coordination;
  • Ability to translate complex business needs into clear functional and technical requirements;
  • Strong commercial mindset and experience identifying account growth opportunities;
  • Excellent presentation, communication, negotiation, and stakeholder-management skills;
  • Strong organisational and project-management skills, with the ability to manage multiple complex initiatives;
  • Fluency in English, both written and spoken.

Benefits

Competitive compensation package;

Annual bonus based on your performance and targets’ achievement;

Private health insurance for you and your family;

Top of the Line tools and equipment;

Career development and regular feedback to develop your skills;

🏽️ Employee Wellness Program like Daily group sessions led by professional coaches

Δημιουργήστε μια ειδοποίηση για αυτή την αναζήτηση

Strategic Partner Pre-Sales & Customer Success Manager • Marousi, Attica, Greece

Παρόμοιες θέσεις εργασίας

Director of Sales

Kariera.Recruitment Services GreeceAthens, Greece

Chief Commercial Officer (Cyprus & Greece).Greece (Athens, with regular travel throughout Greece where Hotel Chain has properties).Commercial sales performance of all hotels in Greece, including ci... Δείτε περισσότερα

Product Sales Manager | ELVAL

Kariera.Recruitment Services GreeceOinofyta, Greece

Product Sales Manager to join its commercial team.Reporting directly to the Sales Director, the successful candidate will be responsible for driving sales growth, managing key customer relationship... Δείτε περισσότερα

Customer Manager | Launch Your Global Career in Athens!

Cross Border TalentsAthens, Greece
Quick Apply

Fluent in German and English? Ready to join a vibrant team in Athens? We're searching for a Customer Manager eager to make an impact.Why You'll Love This Opportunity:.Choose from morning, evening, ... Δείτε περισσότερα

Business Account Manager

Huawei EuropeMarousi, Greece

Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices.With integrated solutions across four key domains – telecom networks, IT, sma... Δείτε περισσότερα

Sales Development Representative (French)

David Kennedy RecruitmentAthens, Greece

David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a.Sales Development Representative for their office in Athens, Greece.Sales Development Repres... Δείτε περισσότερα

Customer Success&Account Manager ( German Speakers Needed)

Cross Border TalentsAtēnas, Greece
Quick Apply

Are you a fluent German speaker looking to.Customer Success & Account Managers (CSAM).This opportunity is ideal for individuals who enjoy building relationships, supporting clients, and driving bus... Δείτε περισσότερα

EBEAM Transitioning Partner

EthikosAthens, Greece

Our client is a sustainable and people centric multinational company, global leader in the chemical sector, who is now looking for an.This is a highly strategical role, mainly aimed to.EBeam transi... Δείτε περισσότερα

Team Leader Account Management iGaming B2B (Remote - CET)

Recruiter4youAthens, Greece

This is a fantastic place to work, where you'll drive revenue, manage key customer relationships, and expand business in the.Sales and Business Development experience.B2B Account Management backgro... Δείτε περισσότερα

Sales Executive

Autohellas GroupKifisia, Greece

Autohellas is a leading force in the automotive industry, shaping the future of mobility in Greece and beyond for over 50 years.Our mission is to provide flexible, reliable and integrated mobility ... Δείτε περισσότερα

Senior Regional Sales Manager

TechBiz Global GmbHAthens, I, GR

TOP clients from our portfolio.We are currently looking for a.The Senior Regional Sales Manager.If you're looking for an exciting opportunity to grow in a innovative environment, this could be the ... Δείτε περισσότερα

HO.RE.CA Sales Represantative

Kariera.Recruitment Services GreeceAthens, Greece

Sales Development Representative.You will work closely with the sales team to ensure that our company’s sales goals are met.Prospecting and identifying opportunities to acquire new business - this ... Δείτε περισσότερα

TikTok Shop Key Accounts Manager

Full Circle AgencyAthens, Greece
Quick Apply

TikTok Shop Key Accounts Manager.Monday–Friday, 8:00 AM–2:00 PM PST overlap.We are looking for a senior TikTok Shop leader to own a portfolio of established client accounts.You will not spend most ... Δείτε περισσότερα

Business Development Sales Representative (m/w/d) in Athen gesucht

Auslandsjob.deAthens, Greece

Starte deine internationale Karriere im sonnigen Griechenland! Als.Business Development Sales Representative (m/w/d) in Athen.Teil eines dynamischen Teams, das ein Softwareunternehmen dabei unterst... Δείτε περισσότερα

Piraeus Talent Wanted Remote Customer Experience Associate

Cross Border TalentsPiraeus, Greece
Quick Apply

Kickstart Your Career in Customer Support Work from Anywhere in Greece!.Danish, Dutch, French, German, Italian, Japanese, Norwegian, Portuguese, Spanish, or Swedish.Do you also speak English at B2 ... Δείτε περισσότερα

Sales Development Representative (Dutch)

David Kennedy RecruitmentAthens, Greece

David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a.Sales Development Representative for their office in Athens, Greece.Sales Development Repres... Δείτε περισσότερα

B2B Sales Representative - Nespresso

Kariera.Recruitment Services GreeceAthens, Greece

Η ομάδα του Recruitment Services | Kariera Group αναζητά B2B Sales Representative.Nespresso, εταιρεία– ηγέτη στο κλάδο του καφέ.Ο B2B Sales Representative θα έχει τα εξής καθήκοντα:.Εντοπισμός νέων... Δείτε περισσότερα

A chance to relocate and build your career in Greece

Cross Border TalentsAtēnas, Greece
Quick Apply

Are you a fluent German speaker looking to.Customer Success & Account Managers (CSAM).This opportunity is ideal for individuals who enjoy building relationships, supporting clients, and driving bus... Δείτε περισσότερα

Sales Development Representative (Dutch)

Wibit Consulting & Services (WibitCS)Athens, Greece

Sales Development Representative (Dutch) 🇳🇱.Now partnering with a leading Outsourcing/BPO company!.Athens, Greece | 🏢 Hybrid (on-site first 5 months, then 3 days office/2 days home) | ⏰ Full-tim... Δείτε περισσότερα

Regional Sales Manager | Greece & Cyprus

BYD EuropeAthina, Greece

The sales department within BYD Europe is responsible for Go-to-market strategy, quality sales network development, service coverage, product introduction, as well as dealer management in Europe fo... Δείτε περισσότερα

Account Manager (m/w/d) in Athen gesucht

Auslandsjob.deAthens, Greece

Du möchtest in einem internationalen Umfeld für eine der bekanntesten Marken der Welt arbeiten? Dann wartet in Athen eine spannende Herausforderung auf dich: Als Customer Success Account Manager un... Δείτε περισσότερα