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Spécialiste du Support Client Francophone | GrèceCbtalents • Thessaloniki, Greece
Spécialiste du Support Client Francophone | Grèce

Spécialiste du Support Client Francophone | Grèce

Cbtalents • Thessaloniki, Greece
1 ώρα πριν
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Localisation : Athènes, Grèce

Mode de travail : Sur site

Type de contrat : Temps plein

Langues requises : Français et anglais

À propos du poste

Nous recherchons un(e) French-speaking Customer Support Specialist pour rejoindre un projet de service client lié au secteur technologique en Grèce.

Dans ce rôle, vous accompagnerez des clients francophones, répondrez à leurs questions, les guiderez dans la résolution de problèmes techniques simples et contribuerez à leur offrir une expérience fluide et positive.

Les candidats peuvent déjà être basés en Grèce ou être disposés à s'y installer. Une aide à la relocalisation est disponible pour les candidats éligibles.

Ce que nous offrons

  • Rémunération compétitive
  • Aide à la relocalisation pour les candidats éligibles
  • Environnement de travail international et multiculturel

Vos missions

  • Accompagner les clients en français et en anglais
  • Répondre à leurs questions et les aider à résoudre des problèmes techniques
  • Les guider vers des solutions claires et simples
  • Enregistrer et mettre à jour les dossiers clients avec précision
  • Assurer le suivi lorsque des démarches supplémentaires sont nécessaires
  • Contribuer à créer une expérience client agréable et positive

Profil recherché

  • Excellente maîtrise du français et bonne communication en anglais
  • Attitude chaleureuse, patiente et orientée client
  • À l'aise avec les outils informatiques et l'apprentissage de nouveaux systèmes
  • Bonnes compétences en communication et en résolution de problèmes
  • Sens de l'organisation et souci du détail
  • Une expérience préalable en service client est appréciée, mais n'est pas obligatoire
  • Une expérience en vente est un atout, mais n'est pas requise

Les candidats intéressés sont invités à postuler en envoyant leur CV à jour à shofia.aula@cbtalents.org.

Les candidats doivent parler couramment français et anglais et être soit déjà basés en Grèce, soit titulaires d'un passeport d'un pays de l'Union européenne et disposés à s'installer en Grèce.

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Spécialiste du Support Client Francophone | Grèce • Thessaloniki, Greece

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