Talent.com
Gregory's Food Service Group S.A.
Loyalty & eBusiness ManagerGregory's Food Service Group S.A. • Alimos, Attica, GR
Loyalty & eBusiness Manager

Loyalty & eBusiness Manager

Gregory's Food Service Group S.A. • Alimos, Attica, GR
10 ημέρες πριν
Τύπος θέσης
  • Quick Apply
Περιγραφή θέσης

At Gregory’s, building lasting relationships with our customers goes beyond every single visit.

It is about understanding what brings them back, creating experiences that are relevant to them and making every interaction with our brand more valuable.

We are looking for a Loyalty & eBusiness Manager to strengthen the way our customers engage with us and further develop our loyalty and digital ecosystem.

Reporting to the Marketing Director, you will shape and propose our Loyalty, CRM and eBusiness strategy, with a clear focus on growing our active customer base, increasing frequency and retention, and creating greater value for both our customers and the business.

You will combine customer insight with commercial thinking, turning data into meaningful initiatives and helping our digital ecosystem deliver a better customer experience and stronger business results.

What you’ll be doing

Loyalty & CRM

  • Shape and propose the Loyalty & CRM strategy, translating it into clear annual and quarterly priorities,
  • Grow our Loyalty Program through initiatives that drive member acquisition, activation, frequency and retention,
  • Turn customer data and insights into targeted, personalized initiatives, while monitoring performance and identifying opportunities to increase customer value.

eBusiness

  • Shape the development of our digital ecosystem — including our website, app, e-ordering channels and aggregator partnerships — with a focus on customer experience and commercial performance,
  • Guide digital and performance marketing activities with external partners, monitoring their contribution to customer growth, sales and ROI,
  • Identify and propose new features and improvements that strengthen the digital customer journey and support business goals.

Business & Team Management

  • Stay close to market trends, competitors and emerging practices, bringing relevant ideas and opportunities into the business,
  • Manage the area’s budget and coordinate key external partners, including digital agencies, technology providers and aggregators,
  • Set clear objectives for the team, providing guidance, feedback and development.

Requirements

  • 5+ years of experience in Loyalty, CRM or Customer Engagement, with proven experience in developing customer-focused initiatives,
  • A university degree in Marketing, eCommerce, Business Administration, Computer Science or a related field,
  • A strong understanding of the digital ecosystem, including websites, mobile apps, e-ordering and aggregator platforms,
  • Experience working with customer data, segmentation and analytics, turning insights into targeted actions and commercial opportunities,
  • Solid knowledge of Digital & Performance Marketing and web analytics tools such as Google Analytics,
  • An analytical and commercially minded approach, with the ability to connect customer behaviour with business performance,
  • Strong communication and stakeholder management skills, with the ability to collaborate effectively across teams and external partners,
  • Experience in guiding and developing team members.

Benefits

  • Company Car,
  • Monthly prepaid card,
  • Monthly transportation allowance,
  • Participation in the company's annual profit-sharing scheme,
  • Laptop and mobile phone are provided,
  • Private health and medical insurance through a group policy,
  • Continuous opportunities for training and professional development,
  • Excellent working conditions in a pleasant and dynamic work environment.

All applications are treated with utmost confidentiality.

Δημιουργήστε μια ειδοποίηση για αυτή την αναζήτηση

Loyalty & eBusiness Manager • Alimos, Attica, GR

Παρόμοιες θέσεις εργασίας

Asset Manager

Kariera.Recruitment Services GreeceMoschato, Greece

Διαχείριση του χαρτοφυλακίου λιανικής εξυπηρέτησης με στόχο την εξεύρεση βιώσιμης λύσης.Παρακολούθηση και διασφάλιση της μηνιαίας επίτευξης του προϋπολογισμού.Διαπραγμάτευση με δανειολήπτες και συν... Δείτε περισσότερα

Product Sales Manager | ELVAL

Kariera.Recruitment Services GreeceOinofyta, Greece

Product Sales Manager to join its commercial team.Reporting directly to the Sales Director, the successful candidate will be responsible for driving sales growth, managing key customer relationship... Δείτε περισσότερα

Business Account Manager

Huawei EuropeMarousi, Greece

Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices.With integrated solutions across four key domains – telecom networks, IT, sma... Δείτε περισσότερα

Account Manager | Emmanouela Cosmetics

Kariera.Recruitment Services GreecePeristeri, Greece

Η ομάδα Recruitment Services της.Με εξατομικευμένη προσέγγιση και βαθιά γνώση της σύγχρονης αγοράς εργασίας, συνδέουμε ταλαντούχους επαγγελματίες με επαγγελματικές ευκαιρίες που ανταποκρίνονται ουσ... Δείτε περισσότερα

Greek Sales Account Manager Full-Time | Hybrid in Lisbon, Portugal

Cross Border TalentsAthens, Greece
Quick Apply

Greek Sales Account Manager Full-Time | Hybrid in Lisbon, Portugal.Build your international career where sunshine meets success.Lisbon isn't just a city it's a lifestyle.Picture yourself growing pr... Δείτε περισσότερα

Customer Manager | Launch Your Global Career in Athens!

Cross Border TalentsAthens, Greece
Quick Apply

Fluent in German and English? Ready to join a vibrant team in Athens? We're searching for a Customer Manager eager to make an impact.Why You'll Love This Opportunity:.Choose from morning, evening, ... Δείτε περισσότερα

Norwegian Cloud sales role, Athens!

Cross Border TalentsAthens, Greece
Quick Apply

An Unmissable Opportunity for Norwegian Speakers in Athens!.Are you looking for a career that blends cutting-edge technology with an exciting lifestyle in one of Europes most vibrant cities? Join u... Δείτε περισσότερα

Product Manager - Eltrekka

Autohellas GroupKifisia, Greece

Autohellas is a leading force in the automotive industry, shaping the future of mobility in Greece and beyond for over 50 years.Our mission is to provide flexible, reliable and integrated mobility ... Δείτε περισσότερα

Customer Success&Account Manager ( German Speakers Needed)

Cross Border TalentsAtēnas, Greece
Quick Apply

Are you a fluent German speaker looking to.Customer Success & Account Managers (CSAM).This opportunity is ideal for individuals who enjoy building relationships, supporting clients, and driving bus... Δείτε περισσότερα

EBEAM Transitioning Partner

EthikosAthens, Greece

Our client is a sustainable and people centric multinational company, global leader in the chemical sector, who is now looking for an.This is a highly strategical role, mainly aimed to.EBeam transi... Δείτε περισσότερα

Account Manager (German)

David Kennedy RecruitmentAthens, Greece

Outsourcing/BPO company that is looking to recruit a.Work model: on-site (hybrid 3/2 after 6 mo probation period, performance based).Manage relationships with new and existing business customers fo... Δείτε περισσότερα

TikTok Shop Key Accounts Manager

Full Circle AgencyAthens, Greece
Quick Apply

TikTok Shop Key Accounts Manager.Monday–Friday, 8:00 AM–2:00 PM PST overlap.We are looking for a senior TikTok Shop leader to own a portfolio of established client accounts.You will not spend most ... Δείτε περισσότερα

Key Account Manager - B2B Office

Kariera.Recruitment Services GreeceAthens, Greece

Το σύστημα καφέ της Nespresso Professional αναβαθμίζει την εμπειρία τόσο των πελατών όσο και των εργαζομένων, συμβάλλοντας στην αύξηση της παραγωγικότητας.Key Account Manager - B2B Office.Ανάπτυξη ... Δείτε περισσότερα

A chance to relocate and build your career in Greece

Cross Border TalentsAtēnas, Greece
Quick Apply

Are you a fluent German speaker looking to.Customer Success & Account Managers (CSAM).This opportunity is ideal for individuals who enjoy building relationships, supporting clients, and driving bus... Δείτε περισσότερα

Workforce Manager Join Our Team in Thessaloniki, Greece!

Cross Border TalentsAthens, Attica, Greece
Quick Apply

Workforce Manager Join Our Team in Thessaloniki, Greece!.Are you a strategic leader with a passion for optimizing resources and driving productivity? We're looking for a.Lead workforce planning, fo... Δείτε περισσότερα

R1684982 B2B Account Manager (Norwegian Speaker)

Concentrix GreeceAthens, Athens, GR

B2B Sales Services business line now with an expanded global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands.With end-to-end capabilities a... Δείτε περισσότερα

Regional Sales Manager | Greece & Cyprus

BYD EuropeAthina, Greece

The sales department within BYD Europe is responsible for Go-to-market strategy, quality sales network development, service coverage, product introduction, as well as dealer management in Europe fo... Δείτε περισσότερα

Senior Product Manager - Hyundai

Autohellas GroupKifisia, Greece

Crafted to improve the quality of life for many, Hyundai models are awarded for their great design as well as their manufacturing excellence and reliability, offering ample spaciousness, driving pl... Δείτε περισσότερα

Sales Executive - Leasing

Autohellas GroupKifisia, Greece

Autohellas is a leading force in the automotive industry, shaping the future of mobility in Greece and beyond for over 50 years.Our mission is to provide flexible, reliable and integrated mobility ... Δείτε περισσότερα

Account Manager (m/w/d) in Athen gesucht

Auslandsjob.deAthens, Greece

Du möchtest in einem internationalen Umfeld für eine der bekanntesten Marken der Welt arbeiten? Dann wartet in Athen eine spannende Herausforderung auf dich: Als Customer Success Account Manager un... Δείτε περισσότερα