Η Optimal, για λογαριασμό πελάτη της, ηγέτιδας εταιρείας στον κλάδο των τηλεπικοινωνιών, αναζητά Technical Support Agent (1st Level). Η θέση αφορά πλήρη απασχόληση, πενθήμερη εργασία με κυλιόμενες βάρδιες.
Ως Technical Support Agent (1st Level), θα έχεις κομβικό ρόλο στην παροχή πρώτου επιπέδου τεχνικής υποστήριξης στους πελάτες, διαχειριζόμενος τεχνικά αιτήματα και ζητήματα υπηρεσιών τηλεπικοινωνιών, με στόχο την άμεση αποκατάσταση και τη θετική εμπειρία πελάτη.
Τι θα κάνεις στην καθημερινότητά σου:
Τι φέρνεις μαζί σου:
Τι προσφέρουμε:
Σχετικά με την Optimal:
Από το 2005, η Optimal προσφέρει εξατομικευμένες υπηρεσίες ανθρώπινου δυναμικού σε μεγάλους οργανισμούς, παρέχοντας ολοκληρωμένες λύσεις επιχειρηματικής υποστήριξης 360° μέσω των τμημάτων:
Technical Support Agent (1st Level) • Agios Ioannis Rentis, Attica, GR
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