Booking.com CSG = Customer Service – Guest. These teams handle guest-facing support (booking issues, cancellations, questions, problem resolution) via phone, email, and chat. It’s high-volume guest support, not hotel/partner support.TTEC is a global customer-experience outsourcing company providing contact-centre, tech-support, sales, and digital CX services for major brands worldwide. They run large multilingual service operations across 20+ countries. Workking schedule: TBC IMPORTANT: relocators who use company's relocaiton package are now also able to WFH after initial training period & upon securing stabile internet connection at their own place of residence! Training period - 3 weeks. Language required: Czech/Slovak + English Highlights: Relocation support included Paid training / onboarding Requirements: Native or fluent Czech/Slovak (C1/C2) and good English (B2+) Customer-facing experience (customer service, hospitality, retail, or similar) Excellent communication skills and positive, service-oriented attitude Good computer literacy and ability to learn CRM tools quickly Willingness to work in shifts (including weekends if required). Benefits: 50 EUR meal allowance Performance bonus (4-11% after training period) Extra payment and Sunday & public holidays work as well shifts extending after 10 PM! Relocation: Relocation support included: Relocation package: 300 EUR gross after completion of the training+ 3 weeks hotel accommodation + assistance with the legal paperwork to work in Greece.
Customer Service Representative (Czech/Slovak)(Booking.com -CSG) • Attica, Greece
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