Restaurant Captain

As a Restaurant Captain, you will be responsible to promote and ensure guest satisfaction and maintain a safe and sanitary work environment. You will monitor the setup, the maintenance, the cleanliness, and the safety of the Restaurant.

About us

F ZEEN ATHENS, part of the F ZEEN RETREATS group, is a luxurious adults-only urban retreat located in the historic center of Athens. Blending the philosophy of holistic well-being with a modern way of living, we offer our guests much more than just a stay, we offer a meaningful experience of balance, beauty, and genuine hospitality. Our culture is rooted in the concept of the Εὖ Ζῆν (Ef Zin), the art of living well and in harmony with yourself and the world around you. This is reflected in everything we do, from the level of service we provide to the spaces we create. Our people are the heart of our retreat. That’s why we genuinely invest in their personal and professional growth, offering expert-led training, a supportive and creative work environment, and a competitive package of benefits. If you share our passion for quality, hospitality, and creating experiences that truly matter, we would love to welcome you to our team.

What you’ll do

• Anticipate Members’ needs and ensure that service meets/exceeds expectations to ensure a memorable and pleasant dining experience
• Inspect the dining room, table settings, chairs, and floors, for proper maintenance, cleanliness, and safety.
• Take immediate action to correct any issues.
• Receive and greet guests; assist with seating
• Check tables throughout service times for guest satisfaction
• Supervise the dining room staff and maintain uniform service standards
• Ensure side work is completed every day and dining room supplies are stocked
• Report any supply shortages to the F&B Manager
• Train new hires in service standards, menu items, use of POS system and up-selling
• Lead to achieve desired results in high-quality service and experience for our guests
• Responsible for opening and closing reports
• Perform other related duties as assigned

Requirements

• Proven work experience in a similar position, preferably in a 5* hotel environment
• Excellent knowledge of the English language
• Hands-on experience with cash register and ordering information system (e.g. POS)
• Strong supervisory, organizational, and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Knowledge of wine will be considered an asset
• Team spirit

Benefits

• Positive working environment
• Training and career development
• Uniforms

Join Our Team

• A team that is built on respect and excellent service over collaboration
• A team of likeminded individuals that are motivated to work as a unit to offer our guests unique vacations and unforgettable experiences
• A team of happy employees, that are driven within their working environment to contribute to a common goal
• A team that celebrates achievements made individually and encourages a positive attitude and integrity
• A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath
• A mindful and considerate, people-oriented workplace
• A family-run company with exceptionally high standards both for the guests and the employees alike