Food Runner / Passo

As a Food Runner-Paso you will be responsible for ensuring that each customer receives the correct order, and for providing our guests with outstanding customer service and actively help to improve their overall dining experience.

About us

F ZEEN ATHENS, part of the F ZEEN RETREATS group, is a luxurious adults-only urban retreat located in the historic center of Athens. Blending the philosophy of holistic well-being with a modern way of living, we offer our guests much more than just a stay, we offer a meaningful experience of balance, beauty, and genuine hospitality. Our culture is rooted in the concept of the Εὖ Ζῆν (Ef Zin), the art of living well and in harmony with yourself and the world around you. This is reflected in everything we do, from the level of service we provide to the spaces we create. Our people are the heart of our retreat. That’s why we genuinely invest in their personal and professional growth, offering expert-led training, a supportive and creative work environment, and a competitive package of benefits. If you share our passion for quality, hospitality, and creating experiences that truly matter, we would love to welcome you to our team.

What you’ll do

• Deliver food orders from the kitchen to guests’ tables rapidly and accurately act as the contact point between Front of the House and Back of the House staff
• Communicate food orders to Chef, paying attention to priorities and special requests (e.g. food allergies)
• Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins
• Ensure food is served in accordance with safety standards (e.g. proper temperature)
• Check in with customers and take additional orders or refill water, as needed
• Remove dirty dishes and utensils
• Answer guests’ questions about ingredients and menu items

Requirements

• Previous work experience as a Waiter/Waitress or Food Runner/Paso, preferably in a 5* hotel environment
• Excellent knowledge of English language
• Physical ability and stamina to carry heavy trays and stand for long hours
• Multi-tasking abilities
• Ability to remain calm and professional in a fast-paced work environment
• Team spirit

Benefits

• Positive working environment
• Training and career development
• Uniforms

Join Our Team

• A team that is built on respect and excellent service over collaboration
• A team of likeminded individuals that are motivated to work as a unit to offer our guest unique vacations and unforgettable experiences
• A team of happy employees, that are driven within their working environment to contribute to a common goal
• A team that celebrates achievements made individually and encourages positive attitude and integrity
• A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath
• A mindful and considerate, people-oriented workplace
• A family-run company with exceptional high standards both for the guests and the employees alike