Portuguese Content Moderation Agent (Athens – Relocation Included)
cb talents • Athens, Greece
10 ώρες πριν
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Portuguese Content Moderation & Digital Safety Agent
Location: Athens, Greece (Full Relocation Support Provided)
Position Type: Full-Time
Work Setup: On-Site
Schedule: Monday to Friday (with occasional weekend shifts), rotating shifts between 10:00 and 02:00
About the Role
Are you a fluent Portuguese speaker looking for an exciting international career opportunity? Join our dynamic team in Athens, Greece, as a Content Moderation & Digital Safety Agent. In this role, you will play a critical part in maintaining online safety, reviewing user-generated content, and supporting digital communities while building your career in a vibrant, multicultural environment.
Key Responsibilities
- Review and moderate user-generated content (text, images, and videos) to ensure platform safety and community compliance.
- Handle user safety reports with efficiency, accuracy, and sound judgment.
- Provide user support across multiple communication channels, including chat, email, and calls.
- Assist with data evaluation to help improve and train AI systems.
- Handle sensitive, complex, or emotionally challenging material with resilience and professionalism.
Requirements
- Language Proficiency: Fluent or Native Portuguese (C1 level minimum) and strong English skills (B2/C1 level).
- Experience: 1–3 years of experience in BPO, customer support, or content moderation is preferred.
- Technical Skills: Typing speed of at least 30 WPM with a minimum of 85% accuracy.
- Core Competencies: Strong decision-making abilities, attention to detail, and emotional resilience when managing sensitive content.
What We Offer
- Full Relocation Package: Complete support to make your move to Athens smooth and stress-free.
- Health & Well-being: Comprehensive 24/7 well-being support, including access to professional counselors and specialized wellness facilities.
- Meal Allowance: Ticket Restaurant card offering up to €80/month (based on attendance).
- Career Growth: Professional development programs and clear pathways for career advancement within an international company.
How to Apply
If you meet the requirements and are ready to embark on a new experience in Greece, apply today by submitting your resume in English!