German-speaking Travel Support Agent | Thessaloniki | Remote Location: Thessaloniki, Greece Work Model: 100% Remote Schedule: Monday to Friday, with occasional weekend shifts Working Hours: Rotating shifts between 08:00 - 00:00 About the Role We are looking for a German-speaking Travel Support Agent to join an international team supporting customers of a leading online travel platform. In this role, you will assist travellers and partners with bookings, reservations, payments, and general travel-related inquiries. This is an excellent opportunity for customer-focused professionals looking to build a career in the travel industry while enjoying the flexibility of remote work. Key Responsibilities Provide customer support via phone, email, and messaging channels Assist with booking modifications, cancellations, and refund requests Handle account, reservation, and payment-related inquiries Support both customers and business partners with travel-related requests Deliver support primarily in German, with occasional support in English Requirements Fluent German (C1) Good English communication skills (B2+) Previous customer service, contact center, hospitality, or travel industry experience is an advantage EU citizenship or valid EU work authorization required What We Offer 100% Remote work model Relocation support package Performance-based productivity bonus Monthly meal allowance Comprehensive paid training program International and multicultural work environment Career growth and development opportunities Continuous learning and professional development Apply Interested candidates are invited to send their updated CV in English directly to aida.ljajic@cbtalents.org with the subject line: German-speaking Travel Support Agent - Thessaloniki
German-speaking Travel Support Agent | Thessaloniki, Greece| Remote • Thessaloniki, Greece
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