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Italian-Speaking Customer Support Expert – – Athens, Greece (Ref 2)CloserHire • Athens, Attica, Greece
Italian-Speaking Customer Support Expert – – Athens, Greece (Ref 2)

Italian-Speaking Customer Support Expert – – Athens, Greece (Ref 2)

CloserHire • Athens, Attica, Greece
2 ημέρες πριν
Τύπος θέσης
  • Quick Apply
Περιγραφή θέσης

Still in Italy? This role is in Athens, Greece and the move is paid for. 1100€ x 14.

Where this job is

To be clear before you read further: the job is in Athens, Greece, not in Italy. You would be relocating. Most people we place have never lived abroad before, and the company covers the parts that usually stop people.

What the move covers

  • 2 weeks hotel + flight paid + real estate agency support to find place to stay
  • Notes: Candidate needs a couple of documents, most notably a BIRTH CERTIFICATE. Check Onboarding
  • Info document in shared drive - candidate also needs to do TPGR Specific test, also check in the drive. Transportation bonus up to 100.00 per month proportional to days worked per month on premises after the completion of training
  • Monday-Friday: 08:00 - 21:00

What you'll earn in Greece

1100€ x 14

Greek contracts pay 14 salaries a year, so the annual total is meaningfully higher than monthly × 12.

On top of the salary

  • 14 Salaries a Year
  • Hotel on Arrival
  • Flights Covered
  • Private Health Cover

The role

CloserHire is partnering with a leading international customer experience provider to recruit Italian-speaking Customer Support Experts for a major global logistics and shipping account. In this role, you will assist customers via phone, email, and back-office channels, supporting them with deliveries, shipment tracking, billing, claims, technical enquiries, and other logistics-related requests.

Day to day that means provide professional customer support via phone, email, and back-office channels, assist customers with package pickup and delivery requests, support customers with shipment tracking and trace enquiries, handle basic and more complex claims-related requests, assist with billing, invoices, and pricing enquiries, provide first-level technical support for customer-facing systems, and support customers with account setup, onboarding, and general service questions.

What you need

  • Comfortable working in a structured, performance-driven customer service environment
  • Ability to follow established procedures and quality standards
  • Empathetic, responsible, and attentive to detail
  • Typing speed of at least 25 words per minute with 85% accuracy
  • Ability to navigate multiple tools while assisting customers
  • Good computer skills and confidence working with different digital systems
  • Strong customer service and problem-solving mindset

The rest of the package

You also get complete support to help you ease your relocation to Greece — flight ticket expenses covered, hotel accommodation upon arrival, and support with the house-searching process, all at no cost to you, competitive monthly salary + 2 extra salaries per year Attractive Refer-a-Friend bonuses, healthcare benefits and numerous additional discounts, full training by certified instructors, ongoing coaching, training, and opportunities to develop your skills, professional growth and career development opportunities Free online, greek language courses, and special company events and community & social responsibility initiatives.

Living in Greece

Affordable, sunny, and full of people who moved for the same reason you are considering it. Athens has a large multilingual workforce.

How the move actually works

  • Apply with your CV — we reply either way
  • A 30-minute call with us, in your own language, to talk through the move honestly
  • Interview with the company
  • Offer, then we handle paperwork, flights and your first weeks in Greece

From applying to your first day on the ground is usually about five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.

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Italian-Speaking Customer Support Expert – – Athens, Greece (Ref 2) • Athens, Attica, Greece

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