Customer Service Representative in Greece for Polish Speakers

About the CompanyJoin one of the most innovative companies in the tobacco industry, dedicated to delivering a smoke-free future. This is a relationship-building role where you will support users in their journey to quit smoking and switch to alternatives to traditional tobacco products. Utilize multiple communication channels (voice, email, social media) to assist users.Your ProfileFluency in PolishVery good communication skills in EnglishExceptional communication & soft skills, as well as problem-solving abilitiesTech-savvy with basic computer knowledgeResourceful and able to multitaskThrive as a team player in a fast-paced, high-energy, change-oriented environmentYour ResponsibilitiesEducate users on how to use and take care of their e-cigarette devicesProvide assistance for new purchasesCommunicate with customers via phone, chat, and emailTrack and follow cases to ensure they are resolved efficiently and timelyMaintain high customer satisfaction, representing a major brandDevelop and maintain strong, professional relationships with all partners and show empathy at all timesBenefitsComplete support to help you relocate to Greece (flight tickets, hotel accommodation, and assistance with house searching, all at no cost to you)Competitive monthly salary plus 2 extra salaries per yearReferral Program with great bonuses for bringing friendsHealth care benefits and numerous other discountsFull training by certified instructors in English and PolishProfessional growth and development opportunitiesSpecial events, community, and social responsibility initiativesFree online Greek language coursesState-of-the-art premises providing a great working environment with relaxing break areasWork for a Great Place to Work-Certified Company that fosters diversity and offers equal opportunities to all, regardless of gender, ethnicity, religion, culture, or ageJoin UsThis is a fantastic opportunity to advance your career and gain valuable experience while representing one of the biggest brands worldwide. If you are passionate about helping others and looking for a dynamic work environment, apply now!