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Join Our Team as a Norwegian Team Leader inThessaloniki!
Join Our Team as a Norwegian Team Leader inThessaloniki!Cross Border Talents • Athens, Greece
Join Our Team as a Norwegian Team Leader inThessaloniki!

Join Our Team as a Norwegian Team Leader inThessaloniki!

Cross Border Talents • Athens, Greece
30+ days ago
Job description

Join Our Team as a Team Leader in Thessaloniki! We are

seeking a dedicated and skilled Team Leader fluent in Norwegian to

join our vibrant team in Thessaloniki, Greece! If you have a

passion for content moderation and a talent for guiding teams

toward success, we want to hear from you! Position : Team Leader

Location : Thessaloniki, Greece Work Model : On-site Employment Type :

Full-time ________________________________ Your Responsibilities :

As a Team Leader, you will be instrumental in ensuring the quality

and consistency of our content moderation efforts : Content

Oversight : Review and assess user-generated content to identify any

breaches of community standards, terms of service, and legal

requirements. Guidance and Coaching : Provide constructive feedback

and personalized coaching to content moderators, empowering them to

improve performance and maintain consistency in their moderation

decisions. Quality Assurance : Develop and refine quality assurance

frameworks and documentation to track and report on moderation

accuracy and efficiency. Cross-Department Collaboration : Work

closely with Operations, Training, and Product Development teams to

enhance moderation processes and optimize tools. Industry

Awareness : Stay updated on trends and regulatory changes in content

moderation, proactively recommending adjustments to policies and

procedures. ________________________________ Requirements : Language

Proficiency : Fluent in Norwegian (C1) and English (C1), with

excellent grammatical skills. Educational Background : Bachelors

degree in a relevant field or equivalent work experience.

Leadership Experience : Proven experience in team leadership,

preferably in a BPO or tech company environment. Understanding of

Standards : Strong understanding of online community standards and

regulatory frameworks related to content moderation. Analytical

Skills : Excellent analytical and problem-solving skills, with the

ability to make sound decisions under pressure. Detail-Oriented :

Exceptional attention to detail, maintaining accuracy while working

with large volumes of content. Communication Skills : Strong

communication and interpersonal skills, capable of providing clear

feedback and collaborating effectively with cross-functional teams.

Technical Proficiency : Proficient in using moderation tools and

platforms, along with Microsoft Office Suite and Google Workspace.

Experience with machine learning-based moderation tools is a plus.

What We Offer : Competitive Salary :

Attractive remuneration package based on experience and

performance. Shifts : Work within a 24 / 7 operational schedule.

Relocation Support : Assistance with your move to Thessaloniki.

Wellness Coaching : Access to wellness resources and coaching to

support your transition into your new role. Positive Work

Environment : Join a dynamic and creative team known for its

friendly atmosphere. Employee Benefits : Enjoy private health and

life insurance, 85 monthly meal vouchers, and 65 monthly

transportation allowance. Indefinite Contract : Stability and job

security. If you're ready to lead a committed team and make a

meaningful impact in our Thessaloniki office, apply today and

become a vital part of our journey!

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Join Our Team as a Norwegian Team Leader inThessaloniki! • Athens, Greece