Job description
What you will need to:
- Process inbound mails/calls concerning invoicing/collections
- Initiate outbound calls/Mails/Messages on accounts receivable
- Act as the point of contact with clients with regards to collection payments, invoicing procedures, and invoicing matters
- Verify credit transactions and ensure the timely collection of payments by communicating with customers daily, negotiating terms and conditions when necessary
- Resolve potential collection issues by examining accounting records, collection plan, and deposit records
- Prepare, verify, classify, and record customer payments and transactions related to accounts receivable
- Control customer payments, credit history and plan improved or new collection strategies