Job description
- Drive profitability and sales by supporting the Retail Plan and Store KPIs.
- Support business transformation and change initiatives for the area.
- Set clear expectations with store colleagues to deliver high standards and service.
- Foster a culture of digital innovation and leadership behaviors.
- Build and coach a multiskilled team, utilizing tools to serve and sell effectively.
- Ensure brilliant basics through the team.
- Act on customer feedback to drive improvements.
- Use data and insights to enhance the customer experience and improve performance.
- Support the delivery of Plan A initiatives.
- Conduct performance reviews, address underperformance, and celebrate success.
- Recruit and ensure a seamless onboarding experience for new hires.
- Follow company processes and policies for line management activities.
- Maximize product availability and minimize stock and cash loss.
- Ensure tasks are completed in line with business expectations and operating standards.
- Maintain a safe and compliant store environment.
- Support visual merchandising updates during launches, events, and campaigns.