Finnish Speaking Social Media Support Advisor

Patrique Mercier Recruitment FR is delighted to present a rewarding opportunity for a Finnish Speaking Social Media Support Advisor. This position is ideal for individuals who are passionate about social media and dedicated to providing exceptional customer service. As a Finnish Speaking Social Media Support Advisor, you will be instrumental in engaging with our clients' Finnish-speaking audience and enhancing their overall experience.

Responsibilities

• Offer outstanding support to Finnish-speaking customers through various social media platforms, efficiently handling inquiries and resolving issues.
• Monitor social media channels for customer interactions, ensuring prompt responses to comments, messages, and queries.
• Engage proactively with users to build relationships and strengthen brand loyalty.
• Work closely with the marketing team to ensure brand messaging is consistent across all communications.
• Analyze customer feedback and interactions to identify trends, and provide insights to improve service offerings.
• Assist in creating engaging and culturally relevant social media content tailored to the Finnish audience.
• Stay informed about social media best practices and industry trends to enhance support strategies.

Requirements

• Fluent in Finnish and English, with strong written and verbal communication skills.
• Experience in social media support, community management, or customer service is preferred.
• In-depth knowledge of various social media platforms and their user engagement dynamics.
• Strong problem-solving skills and a customer-centric approach.
• Ability to multitask and manage priorities effectively in a fast-paced setting.
• Familiarity with social media analytics tools is a plus.
• A proactive team player with a positive attitude and a passion for delivering excellent customer service.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...