Italian-Speaking Customer Advisor Athens, Greece (On-Site orRemote)

Join a leading multinational customer experience company and elevate your career in sunny Greece.

If youre fluent in Italian and looking for a stable, international role with strong career growth, this is a great opportunity to work abroad, develop new skills, and join a diverse team committed to exceptional customer service.

Job Title

Italian-Speaking Customer Advisor

Location

Athens, Greece

(On-site OR Remote from anywhere in Greece depending on project and start date)

Contract Type

Full-time, 40h / week

Permanent contract

Responsibilities

Handle inbound customer inquiries via phone, email, or chat.

Assist customers with product questions, orders, troubleshooting, and account issues.

Record interactions accurately in the CRM system.

Escalate complex issues following internal procedures.

Ensure high customer satisfaction and meet quality and performance KPIs.

Work collaboratively with team leaders and trainers to improve processes.

Requirements

Native or C2 level Italian .

B1 / B2 English for internal communication.

Customer-service mindset and strong communication skills.

Ability to multitask and work in a fast-paced environment.

EU citizenship or valid Greek work permit.

Remote option : a stable internet connection and a quiet workspace (if applicable).

Salary

Base salary and bonus .

14 monthly salaries per year (standard in Greece) .

Benefits

Private Health & Life Insurance.

25 days annual leave.

Performance bonus (depending on project).

Work equipment provided for remote roles.

Career growth opportunities internal promotions are frequent.

Multilingual, multicultural work environment.

Relocation Package (for on-site positions)

Flight ticket to Athens.

Airport pickup.

2 weeks of paid hotel stay.

Assistance from a real estate agency to find accommodation.

Administrative support (AFM, AMKA, bank account, etc.).

How to Apply

If you want to work abroad, develop your career, and join a fast-growing customer service team, send your application now.

Include your CV in English , your availability , and whether you prefer on-site or remote from Greece .

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