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Elevate CloserHire
Brazilian Portuguese-Speaking Trust & Safety SpecialistElevate CloserHire • Athens, Attica, Greece
Brazilian Portuguese-Speaking Trust & Safety Specialist

Brazilian Portuguese-Speaking Trust & Safety Specialist

Elevate CloserHire • Athens, Attica, Greece
6 days ago
Job description

CloserHire is partnering with a leading global customer experience provider to recruit Brazilian Portuguese-speaking Trust & Safety Specialists for an international social media project in this role you will help create a safer online environment by reviewing content and supporting platform integrity across one of the worlds largest social media platforms. You will work in a fast-paced and multicultural environment where attention to detail critical thinking and responsible decision-making are essential. This is an excellent opportunity to build an international career while living in Greece with full relocation support.

Language required: Brazilian Portuguese

Highlights:

  • Relocation support included
  • Private health insurance
  • Meal allowance

Responsibilities:

  • Review and moderate online content to ensure compliance with platform policies and community guidelines
  • Investigate user reports and identify policy violations when necessary
  • Handle customer support interactions via chat email and outbound communication depending on the workflow
  • Maintain high levels of accuracy and quality while working with sensitive information
  • Escalate complex cases and collaborate with internal teams when required
  • Contribute to improving the overall safety and integrity of the platform
  • Adapt to different workflows and responsibilities based on business needs

Qualifications:

  • Native or fluent Brazilian Portuguese (C1 level)
  • Good English skills (B2-C1 depending on workflow)
  • Strong written communication and analytical skills
  • High attention to detail and ability to make accurate decisions
  • Comfortable working in a fast-paced and target-driven environment
  • Ability to handle sensitive or potentially disturbing content when required
  • Experience in customer support content moderation or BPO environments is a plus
  • Team-oriented mindset with flexibility and adaptability


Employment Type : Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 1045 - 1045

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Brazilian Portuguese-Speaking Trust & Safety Specialist • Athens, Attica, Greece

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