Italian Customer Support Specialist – Italian Speaker – Ath

Italian speakers wanted for a Customer Support Specialist Italian Speaker (Global Tech Leader) role in Athens Greece. Relocation support available. No previous experience required.

At a glance

• Location: Athens Greece
• Language: Italian English
• Salary: 1045.72 x14 (gross) Productivity Bonus up to 250 Health Care
• Start date: 5/8 12/8
• Relocation: Supported see below

About the role

CloserHire is partnering with a leading global customer experience provider to recruit Italian-speaking Customer Support Specialists for a remote role based anywhere in this position you will provide support to customers of a globally recognized technology brand assisting them with product-related questions troubleshooting and after-sales service. You will work in a dynamic international environment focused on delivering an excellent customer experience.

What you will do

• Support customers via phone email and chat
• Provide technical assistance and troubleshooting for products and services
• Help customers with orders returns cancellations and delivery-related issues
• Resolve customer inquiries efficiently while ensuring a positive experience
• Follow structured support processes and internal guidelines
• Maintain accurate documentation of customer interactions
• Ensure high levels of customer satisfaction and first-contact resolution
• Escalate complex issues to specialized teams when necessary

What we are looking for

• Fluent Italian (C1/C2) with good English skills (B2)
• Strong communication and customer service skills
• Interest in technology and consumer electronics
• Good computer skills and ability to navigate multiple systems
• Ability to multitask and work in a fast-paced environment
• Problem-solving mindset and attention to detail
• Previous experience in customer support is a plus but not required

Salary

1045.72 x14 (gross) Productivity Bonus up to 250 Health Care

Benefits and what is on offer

• Full-time remote position anywhere in Greece
• Rotational shifts (Monday to Sunday)
• Paid training with onboarding and nesting period
• Work-from-home setup with equipment provided
• Opportunity to support a globally recognized tech brand
• International and multicultural work environment
• Career growth opportunities within a global organization
• Continuous training and development programs

Relocation support

2 weeks hotel flight paid real estate agency support to find place to stay Notes: Candidate needs a couple of documents most notably a BIRTH CERTIFICATE. Check Onboarding Info document in shared drive - candidate also needs to do TPGR Specific test also check in the drive. Salary Increase after the completion of 12 Months Salary Increase after the completion of 36 Months 150.00 in gross after 4 months of cooperation with tp greece starting from your hiring date (one time payment)

How the process works

• Apply with your CV – we review every application
• Short screening call with a CloserHire recruiter (around 30 minutes)
• Interview with the hiring team
• Offer then support with paperwork and where applicable your move

Employment Type : Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 1046 - 1046