Credit Controller

Located at the heart of Greek shipping in the port of Piraeus, STOP has led the market in Personal Protective Equipment for over 45 years. We manufacture and distribute high quality safety equipment including workwear, safety footwear, gloves, head protection, fall protection, respiratory protection, and gas detectors.

About the job

We are looking for a highly motivated and proactive Credit Controller to join our Accounting & Finance team. This role is key to ensuring strong credit risk management and overseeing the company’s credit and collections processes. The successful candidate will be responsible for ensuring timely customer payments and reducing the risk of bad debts. By effectively managing accounts receivable, the Credit Controller will play an essential role in maintaining healthy cash flow and minimizing financial losses from unpaid invoices.

Requirements

Areas of Responsibilities: Collections, Debt Monitoring, Process Improvement, Reporting and Budgeting

• Monitor customer account receivable balances and ageing reports to identify overdue invoices and potential payment issues.
• Perform both reactive and proactive debt chasing, ensuring that customers’ debts are collected in line with contracted payment terms.
• Follow up with customers via phone, email, and written correspondence to ensure timely payments, and negotiate repayment terms if necessary. Maintain professional and courteous communication while being firm in pursuing collections.
• Keep constant follow-up until final settlement in every case of delinquency that arises.
• Maintain accurate records of all collection activities.
• Conduct credit assessments of new and existing customers.
• Build and maintain positive relationships with customers while ensuring adherence to credit terms and policies.
• Address customer inquiries and concerns regarding credit and payments promptly and professionally.
• Work closely with the sales department, highlighting risks or potential problems. Lead regular debt reviews and act as a business partner to sales representatives.
• Provide weekly/monthly reports of expected collections and analyze data and KPIs relevant to the role.
• Forecast inbound cash receipts and update cash flow forecasts.
• Develop, implement, and maintain credit control systems, processes, internal controls, and policies.

Required Knowledge, Skills, and Abilities:

• At least 2-3 years of experience in a similar role
• Bachelor’s degree in Finance / Accounting / Business Administration or relevant field is mandatory.
• Fluent in English, excellent verbal and written use.
• Proficient use of MS Excel, Power BI will be a benefit.
• Knowledge and experience in Microsoft and S1 ERP or similar will be beneficial.
• Credit Management and Analytical skills.
• Excellent Communication and Negotiation skills
• High level of accuracy, good attention to detail, methodical approach.
• Background in the shipping field will be considered an advantage.

Benefits

• A unique opportunity to thrive at one of the leading companies in the Personal Protective Equipment industry.
• Health Insurance Plan.
• Friendly and professional working environment.
• State-of-the-art facilities.
• Continuous training.
• Career development.

STOP is an equal employment opportunities employer, handles all CVs with absolute confidentiality and respects the General Data Protection Regulation (GDPR).

Join our team!