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Finnish Speaking Customer Care Agent
Finnish Speaking Customer Care AgentPatrique Mercier Recruitment By Nellie • Athens, Attica, GR
Finnish Speaking Customer Care Agent

Finnish Speaking Customer Care Agent

Patrique Mercier Recruitment By Nellie • Athens, Attica, GR
30+ days ago
Job type
  • Quick Apply
Job description

Patrique Mercier Recruitment FR is seeking a Finnish Speaking Customer Care Agent to enhance our dynamic team. If you have a passion for customer service and are fluent in Finnish, this role presents an exciting opportunity to assist and support our Finnish-speaking clients.


Responsibilities

  • Provide exceptional customer care to Finnish-speaking clients across multiple communication channels including phone, email, and chat.
  • Respond to customer inquiries, resolve issues, and ensure a positive experience.
  • Document and manage customer interactions accurately within the CRM system.
  • Maintain a comprehensive understanding of our products and services to deliver effective support.
  • Work collaboratively with team members to enhance the customer experience.
  • Engage in ongoing training sessions to improve service skills and product knowledge.

Requirements

  • Fluency in Finnish and English, both written and spoken.
  • Previous experience in customer service or a related field is preferred.
  • Excellent communication and interpersonal abilities.
  • Ability to effectively resolve customer issues and maintain satisfaction.
  • Proficient in using customer service tools and Microsoft Office Suite.
  • Strong attention to detail and organizational skills.
  • Dedicated to delivering outstanding customer service.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
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Finnish Speaking Customer Care Agent • Athens, Attica, GR

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