Manager, Services Business Development - Security Solutions

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Services Business Development - Security Solutions

All About Us

Mastercard Services, the professional services arm of Mastercard, provides payments and cyber security focused consulting, marketing, loyalty, information and risk management services. With its unique expertise, deep understanding of customer needs and successful track record in addressing complex challenges throughout the payment lifecycle, Mastercard Services addresses the challenges and opportunities of its clients, enhances Mastercard's strategic and tactical performance and establishes Mastercard's global thought-leadership pre-eminence.

All About the Role

This role will focus on business development with existing clients and will hunt for new business - managing and converting a pipeline of opportunities into revenue streams across all verticals - such as Financial Institutions, Fintech’s, Acquirers, Retailers, Consumer Goods, Public Sector and others – leveraging Mastercard’s suite of capabilities, with key focus on Security Solutions e.g., enterprise-wide and cyber risk, fraud, identity validation, etc.

Key responsibilities include :

Work alongside the local Cyber and Security Sales lead to unlock new market segments and identify new sales opportunities

Drive Lead Generation activities, specifically around Cyber and Security in Greece, Cyprus and Malta

Build and maintain close relationships with new and existing customers

Identify the most critical aspects of a client or market challenges and create clear problem statements to address

Leverage deep knowledge of all the Mastercard Security Solutions capabilities and how they fit together to create customized and relevant solutions for clients solving for their needs

Quickly build up topic expertise and market knowledge in the areas of Security solutions and Cybersecurity

Work closely with the other Services teams to identify opportunities to cross-sell and synergize with other Mastercard solutions, such as Consulting, Data Analytics or Platform solutions

Write well-structured, persuasive and client ready proposals with limited guidance

Develop effective working relationships with mid to senior level client management

Work closely with Division Lead, Country Manager and local leadership to drive the Mastercard Services agenda in the market

Align efforts for sales success, including managing external and internal obstacles, as well as ensuring leadership alignment and building support

Play key role in capturing of knowledge and development of intellectual capital

Actively participate in recruiting, training and developing others

All About You :

Top rated undergraduate degree required, graduate degree desired

Professional services experience from a top-rated firm, payments / financial services expertise considered a plus and / or experience helping financial institutions at the executive leadership level

Experience in Sales & Business Development in Cyber, Security or Technology / SaaS; track record of driving revenue growth in cybersecurity or technology services

Working knowledge of the local market, including competitors, substitutes, and complementary offerings, as well as demonstrated interest in current trends related to security, cyber threats, fraud, and identity protection

Basic understanding of GDPR, PSD2 and regional cybersecurity regulations (NIS2, DORA, etc.)

Familiarity with cultural and business nuances in Greece; Cyprus and Malta considered a plus

Excellent analytical skills, e.g. ability to build business cases, manage budgets and align security initiatives with ROI objectives

Excellent verbal and written communication skills in Greek and English, ability to communicate on executive level

Ability to work on a team, as well as driving processes independently

Strong internal / external stakeholder management skills

Ability to multi-task in a fast-paced, deadline-driven environment

Advanced Word, Excel and PowerPoint skills

Growth mindset and genuine interest in new technologies

High Attention to detail

Languages : Greek (native) and strong English skills required. Additional languages skills a plus

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.