Spanish Speaking Customer Service For American Multinational Technology Company

Patrique Mercier Recruitment PT is excited to present an exceptional opportunity for a Spanish Speaking Customer Service Representative for an esteemed American Multinational Technology Company. This role involves providing outstanding support to Spanish-speaking customers, helping them navigate through a wide range of technology products and services. As a key member of the customer support team, you will engage with clients, address their inquiries, and resolve concerns, ensuring that they have a seamless experience with our cutting-edge technology solutions. If you are passionate about technology and dedicated to delivering top-notch customer care, we encourage you to apply!

Key Responsibilities

• Offer high-quality customer service in Spanish, responding to inquiries related to various technology products and services.
• Assist customers with troubleshooting issues, account information, and product functionality, ensuring a high level of satisfaction.
• Maintain detailed records of customer interactions, documenting feedback and providing insights for service improvement.
• Collaborate with technical teams to escalate and resolve complex issues, ensuring timely follow-up with customers.
• Stay informed about the latest product features, updates, and trends in technology to provide accurate information to customers.
• Engage with customers proactively, offering assistance and promoting relevant products and services.
• Participate in ongoing training and development programs to enhance your skills and knowledge in customer service and technology.

Requirements

Benefits