Dutch / Flemish Inbound Contact Center Agent

Greece is known as a beautiful holiday destination, but did you know you can also move there and start a new job? 🌴

We can help make that dream come true! You’ll join an ambitious, flexible company where helping customers is key 💙.

Experience the Greek way of life : enjoy local cuisine, the amazing weather, and breathtaking hotspots! ☀️🍽️🏝️

💼 Your role

You’ll work for one of Belgium’s leading energy suppliers, ⚡ helping customers with energy-related questions and contract sign-ups.

Your mission? Make every customer feel supported and informed! 😄

📞 I. Inbound Calls – Marketing & Loyalty Campaigns

🎯 Goal : guiding customers toward signing an energy contract

You will :

• 🔍 Compare energy tariffs between our services and other suppliers
• ✍️ Assist customers in completing contract details
• ❓ Answer general sales questions (website & energy market related)
• 🔄 Redirect customer care or “move” questions to the right team

💬 II. Online Chat & Email Support

🚚 III. Inbound Move Calls

🎯 Goal : setting up new energy contracts for customers who recently moved

Your tasks :

🆕 Additional Tasks

✨ You ensure every customer file is perfectly handled!

🧭 Requirements

🎁 Benefits

📍Location

Remote, based in Greece