Danish-Speaking Technical Support Agent in Greece

Description

What if you could start your next chapter in sunny Greece, surrounded by international colleagues from around the globe, all driven by the desire to grow, learn, and thrive in an innovative environment?

Whether you’re seeking professional development, new career prospects, cultural exploration, or a truly international lifestyle experience, this is your opportunity.

Your responsibilities and impact as a Technical Support Agent will be :

Assisting users with technical and account-related inquiries via phone, email, and chat

Providing guidance on account settings, digital content downloads, and payment setups

Troubleshooting a range of user issues at the Tier 1 support level

Managing refund requests, subscription concerns, and prepaid credit inquiries

Ensuring a safe, compliant, and high-quality user experience

Meeting service level targets and contributing to customer satisfaction goals

Skills, qualifications and interests you need to succeed in this role :

A native level of Danish and a C1 level of English

Excellent verbal and written communication skills

Ability to multitask and use digital tools efficiently

Good typing skills

Solid PC and browser navigation skills; familiarity with MS Office

Adaptable, solution-oriented, and quick to learn new systems

What’s in it for you?

Full-time job (40 hours / week)

Competitive salary with two extra salaries per year and performance bonuses

Private health insurance after four months

In-depth onboarding and training program

Work in a multicultural team of over 8000 professionals from more than 90 countries

Additional benefits including vouchers, discounts, free language classes, social events, and more

Complete relocation support including :

Flight to Athens

Taxi transfer upon arrival

Two weeks of hotel accommodation

Help finding permanent housing

Your Future Company :

Located in Athens, this company is a globally recognized leader in outsourced customer and technical support services. With a strong focus on professional development, cultural integration, and employee well-being, it offers the ideal environment for motivated individuals seeking growth in an international setting. Join a team of over 100 dedicated support agents and take the next step in your career.

Apply now or send us your CV to be considered for this and future opportunities.