Warehouse Θέσεις εργασίας σε Greece
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Τελευταία ενημέρωση: 5 πριν από ώρες
Mercier Consultancy Bulgaria is looking for a German Speaking Customer Support Agent to join our Online Bookstore Department.
In this exciting role, you will assist customers with their inquiries ab...Δείτε περισσότεραΤελευταία ενημέρωση: 5 πριν από ώρες
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- Νέο!
German Speaking Customer Support for Online Bookstore Department
Mercier Consultancy BGGR20.000,00 €–30.000,00 € ετησίως
Quick Apply
Dutch Speaking Customer Service for Grocery Delivery Services Department
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Πλήρης απασχόληση
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Η προσφερόμενη θέση δεν είναι διαθέσιμη στη χώρα σας.
German Speaking Customer Support for Online Bookstore Department
Mercier Consultancy BGGR5 ώρες πριν
Μισθός
20.000,00 €–30.000,00 € ετησίως
Τύπος θέσης
- Quick Apply
Περιγραφή θέσηςFluency in German and English, both written and spoken, is essential. Prior experience in customer support or retail, preferably in the book or e-commerce industry, is preferred. Excellent communication skills with a strong focus on customer satisfaction. A genuine passion for books and reading. Ability to troubleshoot and provide effective solutions to customer issues. Familiarity with customer service software and online ordering systems. Willingness to work flexible hours, including weekends and holidays if necessary. Competitive Monthly Salary Monthly Performance Bonus Fully Paid Training Fully Paid Relocation Package ( Flight, Airport Transfer And 4 Weeks Hotel ) Health Insurance Private Health Insurance 2 Extra Salaries Per Year And Much More...
Mercier Consultancy Bulgaria is looking for a German Speaking Customer Support Agent to join our Online Bookstore Department. In this exciting role, you will assist customers with their inquiries about book orders, recommendations, and account management. Your fluency in German will enable you to provide outstanding service and support to our clientele, ensuring they have a seamless experience while shopping for their favorite books. If you are passionate about literature, enjoy helping others, and are skilled in customer service, we would love to have you on our team!
Responsibilities
- Respond to customer inquiries via phone, email, and chat in German regarding online orders and bookstore services.
- Assist customers with account issues, order tracking, and product recommendations.
- Provide information about promotions, new arrivals, and bookstore policies.
- Document customer interactions accurately for quality assurance and service improvement.
- Collaborate with warehouse and logistics teams to ensure timely order fulfillment.
- Stay informed about book trends, genres, and titles to enhance customer interaction.
- Collect and analyze customer feedback to suggest improvements to our services.
Requirements
Benefits