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Quality Analyst
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BluegroundAthens, Athens, GreeceAt Blueground , our vision is to make people feel at home wherever they choose to live. For us, that means ensuring our guests have the peace of mind, flexibility & confidence they need to explore life’s latest adventure.
We’ve grown a lot since our founding in 2013, having raised more than $258m+ in funding, to date and that’s just the beginning. We’re now hosting guests in more than 15,000 homes in 32 cities around the world (and growing!), with an aim to hit 100,000 homes in 100 cities by 2025.
Our vision comes to life through our ways of working. For our 1,000+ member team located across 17 countries, we’ve created a culture of collaboration, inclusiveness, and opportunity.
We believe our people should have the power to choose their preferred way to work. Depending on the role’s requirements, team members can choose to work full time in one of our offices, work fully remote, or choose a hybrid model between the two.
We are driven by our core values. To our team, Time is our most important resource. Excellence isn’t simply a standard, but an exciting way to look at life. We Care deeply about our guests and colleagues. Our relationships are built around Transparency , which builds trust and improves communication.
We are looking for an ambitious Quality Analyst based in Athens , to join and support our Quality Assurance team that is in charge of monitoring and maintaining the highest standards in all of our processes, operations and units.
What you will focus on :
- Analyze the feedback received from our clients and operation-related issues reported internally by the Blueground employees. Identify root causes, trigger and follow up the completion of the needed corrective actions
- Process the Quality audit reports from multiple global markets by comparing auditees' and QA auditors' findings, categorizing the missed findings as per our criticality specs and evaluating the performance of the auditees
- Facilitate our non-conformities / operational wastes monitoring tool
- Support the Quality team with various ad hoc projects that may run based on department’s needs
- Understand and adhere to all company policies and Quality Department’s procedures
- Develop and track metrics, prepare regular reports and highlight areas of improvement in our operations
What we are looking for :
Recruitment Dialogues
Each step in our process is designed to help you shine, while also gathering information about Blueground and the open role!
Your benefits :
LI-hybrid