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Last updated: 23 days ago
Lead Technical Support Engineer

Lead Technical Support Engineer

MitelGreece
At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success...Show moreLast updated: 30+ days ago
  • Promoted
Senior Tech Lead (Full-Stack, Node.js + React.js -hands-on)

Senior Tech Lead (Full-Stack, Node.js + React.js -hands-on)

OnHiresGreece, Greece
Remote (Europe / GMT+0 to GMT+4).English (company working language).Competitive, discussed individually (we focus on candidates' expectations). Our client is a product-based SaaS company with a port...Show moreLast updated: 30+ days ago
01 / 11 / 2025 - 10 : 34

01 / 11 / 2025 - 10 : 34

Γραφείο ΔιασύνδεσηςGreece
Το Δίκτυο για τα Δικαιώματα του Παιδιού προκηρύσσει τη θέση του / της Υπεύθυνου / ης Προμηθειών (Procurement officer).Ο / Η Υπεύθυνος Προμηθειών έχει ως αρμοδιότητα την καθημερινή διαχείριση των προμηθει...Show moreLast updated: 30+ days ago
Finance AI Specialist

Finance AI Specialist

SnaphuntGreece
Finance AI Specialist (Remote Contract).Minimum 10 per week, flexible schedule.Immediate, project‑based (2–3 weeks with potential extension). In this role, you’ll combine deep financial expertise wi...Show moreLast updated: 30+ days ago
Presales Engineer Europe and Africa – Mobile Telecom Solutions Greece

Presales Engineer Europe and Africa – Mobile Telecom Solutions Greece

Chronos ConsultingGreece
Our client is a global provider of intelligent mobile Internet solutions that enable operators to improve quality, reduce network operational expenses and manage and monetize the mobile Internet.As...Show moreLast updated: 30+ days ago
Medical Secretaries and Administrative Assistants

Medical Secretaries and Administrative Assistants

MedcruitGreece
Medcruit is a modern, AI-enabled platform built to accelerate innovation in healthcare by removing recruitment barriers.With a presence in over 100 countries and a growing network of 50,000+ profes...Show moreLast updated: 30+ days ago
Halian - Senior Windows Engineer

Halian - Senior Windows Engineer

HalianGreece, Greece
Your responsibilities Provide subject matter expertise in operating systems engineering; Provide advanced technical support and serve as an escalation point for IT incidents and ser-vice requests, ...Show moreLast updated: 30+ days ago
SAP Basis Specialist

SAP Basis Specialist

EpamGreece
Collaborate with clients to understand their business requirements and provide expert advice on SAP solutions.Lead the design, configuration, and implementation of SAP solutions, ensuring alignment...Show moreLast updated: 30+ days ago
Pizza / Pasta maker

Pizza / Pasta maker

Good Time GroupGörögország
Work in a hotel in Greece, Spain, the Maldives or Cyprus!.Position : Pizza / Pasta chef, Hotel staff.Location : Greece, Spain, Cyprus and Maldives. Included : Accommodation + Food provided.Requirement : ...Show moreLast updated: 30+ days ago
Senior Full Stack Engineer

Senior Full Stack Engineer

DeelHerzegovina; Greece
Deel is the all-in-one payroll and HR platform for global teams.Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combine...Show moreLast updated: 30+ days ago
Finnish Speaking CS role for Online Media industry - WAHA - Greece

Finnish Speaking CS role for Online Media industry - WAHA - Greece

Patrique Mercier Recruitment By CyrielGR
Quick Apply
Exciting Opportunity : Finnish Speaking Customer Support Role in the Online Media Industry!.Patrique Mercier Recruitment ES is delighted to offer a unique Customer Support position specifically for ...Show moreLast updated: 30+ days ago
Swedish Customer Service Specialist – Automotive Projects in Greece

Swedish Customer Service Specialist – Automotive Projects in Greece

Blu SelectionGreece
Are you fluent in Swedish and passionate about cars? Join a leading international company as a Customer Service Specialist and work on exciting projects for a well-known car brand! From January to ...Show moreLast updated: 30+ days ago
Nederlands of Vlaams Customer Service Agent – Wonen & Werken in Griekenland!

Nederlands of Vlaams Customer Service Agent – Wonen & Werken in Griekenland!

Recruit4.workGreece, Greece
Griekenland is een prachtig vakantieland, maar wist je dat je er ook kunt wonen én werken? 🌞.Wij helpen je graag met deze stap! Je krijgt een baan bij een ambitieuze en flexibele organisatie waar ...Show moreLast updated: 30+ days ago
Dutch-speaking Customer Care Agent (Remote) in Greece

Dutch-speaking Customer Care Agent (Remote) in Greece

Nordic Jobs WorldwideGreece
Griekenland (remote mogelijk, ook vanaf de eilanden).Meerdere startdata in juni en juli.Ben jij klantgericht, enthousiast en klaar voor een buitenlands avontuur? Voor een gerenommeerde Belgische te...Show moreLast updated: 30+ days ago
Mechanic Intern Thessaloniki

Mechanic Intern Thessaloniki

InchcapeGR
Ξεκίνησε την καριέρα σου και γίνε μέλος της Νο.Εταιρείας Αυτοκινήτων στην Ελλάδα!.Οι θέσεις αφορούν στις εγκαταστάσεις μας στην Αθήνα στο Toyota Πολις Σταυρός στα Γλυκά Νερά.Ως μέλος του συνεργείου...Show moreLast updated: 30+ days ago
Customer Service Representative 100%

Customer Service Representative 100%

TempobrainGR
Unser Auftraggeber steht seit vielen Jahren für innovative Lösungen und erstklassigen Service im Bereich Energie und Technologie. Du hast Freude am direkten Kundenkontakt, überzeugst mit einer posit...Show moreLast updated: 30+ days ago
  • Promoted
Italian Customer Service Representative - Remote

Italian Customer Service Representative - Remote

Randstad HellasGreece
Work from home" is the new normal in the business world!.Parli italiano? Are you a native or near native Italian speaker with very good knowledge of the English language? Are you interested in work...Show moreLast updated: 30+ days ago
Συναρμολογητής Όψεων Αυστρία

Συναρμολογητής Όψεων Αυστρία

Eastgate Recruitment Jakub WojciechowskiΑυστρία, Greece
Η εταιρεία EastGate Recruitment, καταχωρημένη στο μητρώο φορέων που διαχειρίζονται πρακτορεία απασχόλησης με αριθμό 17627, αναζητά για λογαριασμό πελάτη της άτομα για εργασία στην Αυστρία.Συναρμολό...Show moreLast updated: 23 days ago
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Lead Technical Support Engineer

Lead Technical Support Engineer

MitelGreece
30+ days ago
Job description

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

Please take a moment to look over this opportunity and if interested, feel free to send us your application. If this is not the right opportunity for you, you can also sign up for Job Alerts by creating an account. This will give you a profile that you can use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available.

Member of global product support team as a Technical Support Engineer. In this role the engineer will cooperate with Partner Technical Support Teams, Design Authorities, Business Partners to ensure excellence in service and improve our Products quality

Responsibilities :

  • Respond to and Resolve the Incident and Problem tickets within the end-to-end service levels
  • Provide a workaround to minimize the impact of defects to the end-user
  • Engage Partners in a professional and friendly manner
  • Ensure tickets contain all necessary details throughout its lifecycle
  • Troubleshooting of complex customer issues
  • Confirm fixes for customer issues in the lab
  • Have the flexibility to analyze incidents progressed out of hours (24 / 7 callout for Critical escalations)
  • Visit Customer Sites both nationally and internationally if required

Requirements : Minimum :

  • at least 7 years of professional experience in a Software / Quality / Support Engineering position preferably within the telecommunications domain
  • University degree in Software Engineering / Computer Science or similar discipline
  • Required :

  • Knowledge of IP, VoIP, Networking, Virtualization, Linux and Microsoft Windows Server
  • Knowledge of the full application development life cycle and agile methodologies
  • Excellent Customer Service skills
  • Strong analytical troubleshooting skills, follow-through and problem-solving skills, attention to detail, and communication skills, both verbal and written. Ability to keep pace with rapid changes in enterprise products.
  • Fluency in English
  • Additional Skills (Advantageous) :

  • ITIL foundation
  • Working knowledge of Cloud Computing technologies (Private, Public and Hybrid)
  • Cloud technologies certification (GCP and / or Azure)
  • #LI-IK

    For more information, visit Why Mitel or follow us on LinkedIn here.

    Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value differentperspectives, skills and experiences, and welcome applications from all sections of the community.